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Need to remove my old honeywell thermostat
I need to remove my old honeywell thermostat it has 4 wires I know I'm supposed to connect two together but unsure which two and can't find where I've previously seen how to do it Thanks in advance Craig
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Connection Methods
I’ve noticed in some comments reference has been made regarding whether Tado has been connected by relay or digitally. Can anyone clarify this further
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The instructions are very unclear on this one bit!
Ok so when connecting the wireless receiver to the boiler. It says connect to terminal 1 and 2. Black and grey wires. It then proceeds to show just a picture of one grey wire attached to terminal 2 and one white wire which is never spoken about. Please help
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TADO AC parallel to existing remote control
Hi, what happens if I reduce the setting temperature on the existing remote control? TADO AC is telling me it is still heating. Who decides? Regards //Nalle 48
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What is the latest firmware version for the Thermostates 12.11.23
I bought used ones and want to know if they have the latest version One of them has different display⁉️
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Toggle wireless receiver to keep central heating always on
If you have a multiple central heating zones on a s-plan or y-plan system (common in the UK), you require your wired thermostats to take command of your heating (as they are wired to valves that divert central heating to the zones). This doesn't mean the heating is always on, it just delegates control to the thermostats as…
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Wireless thermostat as manual override for whole system
I am in the process of setting up my tado system. I have seven radiators, 6 have smart trvs fitted and one is permenantly open as required by my combi boiler. In the room with no trv I have a wireless thermostat. My question is if I purchase a single additional wireless thermostat can it be configured to override my…
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Wireless to wired stat
Hi atm I have the v3 wireless stat with weather compensation and wondering if I changed over to the wired version would anything changed in the setup, would it be worth it ? Thanks
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Is it possible to disable schedule for a single room?
Setup: 9 smart thermostats distributed across 5 rooms. Every room has different schedules. The kids's room for example has two heating blocks during weekdays, from 6:30am to 7:30am and from 5pm to 7:30pm, with off blocks (14 °C frost protection) in between. This week the kids are away, and I want to disable the schedule…
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Shutting of Internet impact
Hi I tend to shut off my Internet late at night however I've read that this can cause issues with tado when it comes back on line - does this create problems for me? Thanks
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App tado
Non riesco più ad aprire l'app Tado per controllare il termostato, qualcuno sa aiutarmi a capire il perché?
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Opentherm parameters visible
Hello, i have a Remeha Tzerra M Boiler and i want to communicate in Opentherm with it. I have to control the heating valves too. I need so to connect the Tado with the valve and the Extension Kit to the boiler using the Opentherm port. I need to buy the Extension kit but before that i want to understand what parameters i…
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Two zone set up for Potterton Promax SL boiler
Hello. I currently have two wired thermostats by Drayton. They're ancient, so I want them replaced. The thermostats are on the first and second floor of my home. My boiler is a Potterton Promax SL. I have a separate cylinder for hot water. I _don't think_ my boiler supports OpenTherm. I want to replace my thermostats with…
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Missing NC wire for heating
Hi, I’m replaced a Danfoss wired controller with a Tado wireless one. It’s a combi system. The old unit did not have a wire connected at point 2 labelled HTG OFF. The new Tado one requires this wire at the CH NC connection. I have been using it without. The hot water works perfectly. The heating works now and again, only…
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Tado Wifi Mesh
I'm new to Tado bear with me. I recently tried to get a Tado system with a 21 smart radiator Thermostats across 12 rooms/zones in my house. It failed upon set up as the bridge could not reach the around the house due to its reach/size of the house. The installer contacted Tado and was told a new Mesh version were all the…
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Advice on which products required Vs current boiler/setup/needs
Current setup: Is a Potterton Assure 15 boiler (lives in the garage and believe a system setup, so non-combi) with x2 wired stats in the usual upstairs and downstairs hallway. I believe the junction box for all wiring (From the boiler and to the stats) are upstairs where the zone control valves live, as well as the hot…
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Tado turns on during the night when all zones are turned off.
Why does Tado turn on when all zones are set to off, the boiler and pump cycle 24 hours a day, not very energy efficient. Do I have to fit a mechanical time switch to rectify this?
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How can I reset a Smart Thermostat to re-learn my zone
Hi all I have changed the flow temperature of my central heating, which will of course change the way the thermostat will operate. So I deleted it and re-added it, but no difference. Does it need to be deleted for a period of time, or what is the solution ? Thanks in advance
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Boiler in and out regardless of schedule and lights
Hi guys, got my tado wireless V3+ starter kit fitted yesterday and all was well for a few hours, boiler working fine, hot water too. However when it was meant to stop on our schedule, it kept turning back on intermittently with no lights on the receiver, off on app, off on wireless thermostat? But still calling for heat…
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boosters in a mesh network
I find that having a booster too close to a thermostat stops access to the network. Does anyone know the minimum distance for it to work? and/or the optimum?
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Manage email notifications
I suggest a feature to manage which email notifications to receive. Concretely I often receive emails like "Your Smart Radiator Thermostat needs new batteries" despite being plenty informed via the app - and there is, quite surprisingly, no option to unsubscribe. My proposal is to let the users decide which emails they…
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Nefit Proline HRC 30 (Bosch) wired connection to boiler
Hi All, I’m connecting wired TaDo to Nefit boiler, it’s an OpenTherm boiler/connection, I cannot really manage settings its needed from TaDo to communicate properly. does the wire direction connection matter here? I cannot figure out what is right, where +/-, on boiler it’s not specified anywhere, boiler documentation…
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Room temperature sensor
I have a temperature sensor in my kitched dinner as there are two radiators in the room. I installed this so that it would control the ambient temperature rather than the individual rads. However, I have forgotten where I can check that it is actually controlling the temperature buy adjusting the separate rads. Can someone…
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TRV Valve - which one?!
Hi I am trying to fit a TRV to quite and old radiator. It has this weird existing TRV that I just cannot replace. None of the valves seem to work on it. Has anyone encountered this before please? Going mad! Thanks, Nick
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Wireless Heatmiser to Tado
Hi. I have just had some rennovation works done and we have Tado controlling our radiators and hot water via smart TRVs and a wireless thermostat and we also have 3 x wireless Heatmiser controlling our underfloor heating. I really don't like the Heatmiser UI and would ideally like it all on the Tado platform. Does anyone…
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How do I set SRT to independent mode
Hi all, I'm having issues with rads coming on outside of scheduled times. I believe setting little used rooms to independent may help, but how do I select this mode?
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Telephone Support
Please can we have telephone support, the chat support takes too long whilst I am unable to control my heating. If chat support is going to be the only option, you should reply within the hour and also have agents available outside of normal office hours when people are free to actually contact you. I started the chat on…
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V3+ modulating on nefit proline hrc 24 cw3/cw4?
Hi all, Trying to find out whether the V3+ is supposed to support modulating on my boiler. I have a 2008 nefit proline hrc 24. Some googling suggests that the V3+ is supposed to handle Nefit's proprietary protocols without converting? But I can't find a definitive confirmation (or installation instructions).. Heating is…
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Smart rad thermostat not turning off heat even though target temp has been exceeded in the room
This is happening in two rooms and the rad thermostats are the lead device
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Hot water tank thermostat controller
Hi I would like to request a hot water tank thermostat and controller so both temp can be seen and profiles set.. Tado can then weekly exercise the systems hot water valve so it does not seize closed. Jas