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Trying to modulate a Worcester greenstar 440cdi ErP
Hi, I have recently had a new boiler fitted and for various reasons it had be a greenstar 440. As I understand it Tado is able to modulate Worcester boilers through HT-BUS / EMS-BUS. The problem I’ve got is that the person who fitted my boiler has connected in Relay mode as that’s how the previous one was done. I cannot…
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Thermostat Not Following Programming Schedule
Last night the thermostat called for heating, switching on the boiler and heating circuit. It did this although the App and Smart Schedule had the Thermostat programmed to OFF. The App showed the thermostat status as OFF. Even so the thermostat ignored the programming and called for heating. Any ideas why?
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Tado HW function not working!
Got it working now by reconnecting the devices and re-installing the app.
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Smart AC Installation
I have bought a Smart AC control but the installation lacks any useful information. How can I connect it to Wifi? What is the HomeKit? Ok i figured it out I have to download 'Home' application which is never mentioned at anywhere at Tado site / installation process. Do I need 'Home' to be installed on my phone to be able…
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Measuring device
Hi All, Just a very quick question. Does setting a measuring device in a group disable other devices within that same group from calling for heat? I can't see a definitive answer in the community and have seen previous discussions mention that this function has to be set up by tado support, so just wanted clarification.…
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Underfloor heating
I have my heating set up with a Tado system but the underfloor heating is on a separate thermostat.. how can I integrate it into the Tado app ?
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Grant Vortex Boiler with Hot Water Tank - Tado Wireless EU Version
Hi there, I bought Wireless EU version for OpenTherm feature but now I am wondering if it will work, if so how it should be wired. We have Grant VOrtex oil boiler and hot water tank. Thanks for info, recommendations.
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Vaillant Home Combi 35-A and VRT 350 (wired) with Tado wired Thermostats - NO heating control
Morning all Hoping someone can help em out. I have been heatless ( now 2 days and not had a response from Tado just yet - waiting on the phone call back) I purchased the Tado wired v3+ starter kit and additional add on thermostat I followed the instructions which was simple, the app shows no faults anywhere and the hot…
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Fine tune temperature on devices
There used to be a way of adding or subtracting from the temperature shown by Tado devices to improve accuracy. I can no longer find the setting. Does anyone have any ideas?
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New Installation Not Working Quite Right
I've just installed the 'Tado V3+ (Black Edition) Wireless Heating & Hot Water Smart Thermostat Starter Kit', replacing the existing British Gas MODEL UP2 Controller/Programmer, and Honeywell DT90E (wired) room Thermostat, on a Baxi 600 boiler feeding a Y plan system. The above pic shows the wiring (which has been…
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Changing contact information
I have just sold my house, which has a Tado set-up. I have successfully added the new owner to the home but I cannot change the contact information to his. When I enter the email or phone number the error message says the email address is associated with another home. They have only registered with this home. We can’t work…
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Hot water stopped when home heating was turned on this year
Hello Any help would be much appreciated as Tado not responding at all on the Chat line (been over a day now). Hot water was working fine until I turned on heating for the year and hot water then stopped. The wireless receiver shows hot water on, the app shows hot water on, but for some reason the boiler no longer fires.…
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Tado version compatibility
My Tado Bridge is the first generation HomeKit one and the lights don't work and it's difficult to fault find. I now have a TRV that won't pair with it. I also have an extension kit for water heating, a wireless thermostat and another six TRVs which do work. I think the simplest solution is to buy a v3+ starter kit which…
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Lack of livechat response from customer service
I am facing an issue integrating my greenstar 4000 30kw boiler with my wired thermostat but It is relentless trying to get hold of Tado customer service. It’s a disgrace how poor their after sales support are. Currently, I wouldn’t recommend this company to anyone for their house, and if there are any technical support…
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Boost button?
Noticed a Boost and Resume Schedule button when I log in to the website. I don't see it on the Android app. Is this new?
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Category of Ethernet Extension cable please?
Hi. I need to buy an Ethernet extension cable so there is a longer distance between my bridge and the router. On Amazon it shows several extension cables marked as category 6 or 7. Does it matter what category of cable I buy? Thanks!
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Boiler stuck on, I guess I need a new thermostat?
I've been using a full Tado system with TRVs in every room for a few years now but last night it did something new. The heating had been off for hours but the boiler mysteriously sprang to life and stayed on. After a lot of rebooting everything I found I was only able to shut the boiler off by pulling the Tado thermostat…
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Heating Efficiency
Hi, I was looking to see if anyone has the same issue as me? I’m not sure if I am micro zoning too much? I have a 3 level house with really poor internal insulation between rooms. I have downstairs at frost protection as we don’t use it very often, and then I am setting the rooms we are using to 18-19oC and the rooms not…
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Rad calling for heat when it’s above desired temp
Anyone know what’s going on here? All my rads (which have the smart trvs) are in night mode set to 12 degrees, all the room temps are currently above that, yet 1 rad is apparently calling for heat making the boiler kick in. If I can’t trust the system to do what it’s told then it’s not fit purpose. If I hadn’t gone into…
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Can you have a room that works independantly from the rest of the house?
My heating is 1 tado thermostat and dumb trvs. So that controller controls every rad. The office is in the garage, i want to be able to turn the heating on and off for that room independently from the rest of the house. Eg so when someone is working in office but the house is empty, they can just heat the office and when…
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Confirm wiring is correct
Hi, Can anyone help me confirm that the wiring on the boiler was done correctly by the installer? I have some doubts and just need some confirmation that it is correct. Below are the pics from the Tado system and where it is connected to the boiler. For reference, I have the Worcester Bosch Greenstar 28 Cdi Compact boiler.…
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Change in process for schedule resumption after manual change on app
Has anyone got any advice for this? After making a manual temperature change on the app, I assumed that it would revert to schedule at the next time change. I was dismayed to discover that the process now requires a manual set of duration of change, with the default intially set at infinite! My heating consequently…
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Switched to new Broadband provider and can no longer connect to extension kit
I have recently changed from virgin media to Zen for my broadband. When I plug the internet bridge in the virgin router I can get the heartbeat on the extension kit but when I connect to Zen on my Fritz box router I won’t connect at all! Driving me mad! Anyone had similar?
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Help! No heating!
About a year ago we moved into a new property and inherited an Ideal Logic combi boiler connected to a Tado smart heating system. As it's now getting colder, we're noticing a lack of central heating at present. The boiler has a message of "room stat or timer off" and there's no heat coming through to the radiators. The…
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Smart Thermostat turning on/off constantly
Hi I have just replaced 4 thermostats with Tado Smart Radiator Thermostats in my house on the ground floor. I want to test it, before considering replacing the rest of our old thermostats in the house. I have a lot of positives to say about our tado-thermostats, but one thing I find a bit annoying and concerning is how it…
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Connecting a Tado Smart system where there has never been a room-mate.
I am replacing a Drayton Lifestyle 112 with a Tado Smart system including DHW. It controls a Vaillent Ecotec Plus 637 system boiler but there has never been a roomstat connected. I have everything else up and running and am happy with all the other wiring but, I am not clear as to how the thermostat connects. The boiler…
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Firmware update required but device not reachable
Hi there My hub, bridge and thermostat all say a firmware update is required and all show as connected and reachable, however when I click to update, it says accessory isn’t reachable? Neither works in home now for this reason. Any ideas how I push this through please. Otherwise, all devices work as expected via the app…
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Recurring Nightmare . . .
Have just been through one of those nightmare "disconnection sequences" which I fear become part of the "life with tadoº" experience one becomes used to after living with the system for a few years. A double whammy this time, overnight disconnection of all devices, including a TRV about two meters from the bridge. This was…
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Replace Heatmiser gen 1 with Tado smart thermostats
Hi, appreciate some help. I have two heating zones, downstairs + hot water and upstairs. I have two 12v thermostats connected to a Heatmiser UH1 wiring centre. Can i connect a wireless receiver to zone 1 of the UH1 wiring centre to control heating and hot water (tado wired thermostat does not have hot water control). The…