-
Why can't I heat my water anymore
I have a wireless sensor which is used to control my water temperature. Recently it has went offline a few times and required a change of batteries to get it going again. However now even changing the batteries isn't bringing it back online. My wired receiver shows both the WiFi and error lights atm, both flashing every 3…
-
FYI on esoteric/niche network dhcp issue for the internet bridge
I run my own dhcp service on my home lan and was using udhcpd this seemed to be working, in that the tado internet bridge picked up an IP (2nd LED went solid) and my /var/log/syslog and tcpdump confirmed the device was picking this up and working. However it then kept asking "who-has" (ARP) for which ever DNS server I…
-
Replacing both Drayton SCR Honeywell 2 channel programmer
My old system has both a Drayton SCR and wireless Digistat+RF and a Honeywell 2 channel programmer, both of these are wired into a junction box which then goes to the boiler. I am not an expert but I assume BOTH the Drayton and the programmer need to be calling for on for the boiler to fire? I decided to replace the…
-
Wired thermostat bus connection
I have 2 wired smart thermostat. One is downstairs and the other one upstairs. Both thermostat have the option for bus connection. Does anyone (including Tado support) have instructions how to connect both thermostat via bus to boiler (Potterton Promax Ultra Combi).
-
Cannot set up Energy IQ
I am trying to set up Energy IQ using iOS 17.1.2 with a iPhone 15 Pro Max using App version 7.46 Whenever I go to get set up Energy IQ and then select either options the next button to progress goes below the bottom menu bar and so I cannot continue with the set up. Can someone on the Tado app team please fix this UI issue
-
Cannot connect device to zone controller (maxRoomsReached)
I have 15 devices + the Internet bridge. Although support article states that we can have up to 25 devices, and less than 7 devices in on rooms, the app does not let me connect my 13th device to a zone controller. It seems the system is blocking on a different issue but giving the wrong error message, has anybody witnessed…
-
No internet
I am thinking of installing wireless radiator thermostatic valves on all my radiators. I have good experience with a wireless surveillance camera system which is very reliant on the internet and on a remote server being up and running, in another country! If that server in that other country is down, or if you have no…
-
Driver issue
Had this error when installing- “ Before tado° can start working correctly, you need to change your tado° setup. Please make the following changes on the Smart Thermostat/Wireless Temperature Sensor. It is essential to set the correct driver, otherwise tado° will not be able to control your heating system.” Anyone had this…
-
Extremely flakey connection to the wireless receiver
Has anyone else had issues with the wireless receiver constantly dropping connection unless the bridge is very very close? We moved house recently, old house had wired thermostat so we were using the old wired thermostat to communicate/control the boiler. Our new house has the boiler in the loft so we bought the…
-
Firmware update stucked
Hello, I have 2 pieces of : Smart AC Control V3+. 1 device with firmware # 118.5 this is working. Another device with firmware # 57.3 is still automatically updating the firmware- e.g: 1 hour but nothing happened. I am trying it whole week & still the same situation.
-
Vertical Radiator
Hi all I've just bought some Tado smart radiator thermostats (awaiting delivery). I can see it's easy enough to change over on TRV's, however, I have a large vertical radiator that has two valves on it. I can't attach pictures, so I've put a link to a similar one to show what I mean. Does anyone have any views on how I…
-
Devices going offline
Why do the devices keep going offline often?
-
Wireless Smart Thermostat functioning as Wireless Temperature Sensor?
Hey everyone, my first post here, and soon to be joining the community of Tado. So as I know it, there are 3 Tado thermostat/sensors: A) Wired Smart Thermostat: https://www.tado.com/all-en/wired-smart-thermostat-add-on B) Wireless Smart Thermostat within: https://www.tado.com/gb-en/wireless-smart-thermostat C) Temperature…
-
Already have Tado but getting a new boiler - Any advice?
Hi all. I have had Tado working fine for 3 months. The boiler is old and unfortunately packed in last night. I'm getting a new one installed asap. I can't seem to find any Tado advice about setting an already working Tado to a newly installed boiler. I presume they'll be a reset of the Tado kit but I can't seem to find…
-
Help with temperature control on TRV radiators
Hi, I'm looking for some guidance on my heating controls. I have 7 radiators of which 5 of them have TRVs. I seem to have issues with temperature controls across various rooms, I appreciate that the app will show a higher temperature of a couple of degrees, but it just seems like some rooms do not turn off once hit set…
-
Why are my rads not shutting off?
After several weeks of use the tado radiator thermostats are all beginning to fail. When the correct temperature is reached, nothing happens, the thermostat stays open and the rooms get hotter and hotter. I have a screenshot of the app but this forum doesn't seem to allow attached pics. For example : thermostat set to 20°.…
-
I'm having to sell
Apologies if this isn't allowed. After I spent just short of £950 just two weeks ago, Management has decided that, despite the installation working well and producing a cosy home at suitable times, she doesn't like it and can't get on with it. So, in the interests of returning to a quiet life I'm taking it out and…
-
Are Tado Wired Thermostats quiet?
Hi, We’ve recently moved into a house which has a basic central heating system with a single thermostat in the hall. Everything works but the thermostat has a mechanical relay in it which clicks on calling for heat or turning off. The hall has a tiled floor and at night the sound of this thermostat waked us up. Are the…
-
Low battery alert
Hi all. I have smart TRV in the guest room, which I use quite rare, let’s say I heat it up every 2-3 weeks. Every time I just change the temperature in this room, after a few minutes comes an alert about low battery. In some rooms I use TRV more often battery lasts for weeks/months. In this room, this specific TRV drains…
-
Internet bridge not working ALL lights blinking
Can anyone help please? Maybe the internet bridge is broken? All 4 lights are continually blinking now and the device is offline. Power, router, cloud and pairing lights blinking. Router has been rebooted. Internet Bridge has been rebooted. Have tried different power and ethernet cables, but always the same. It was working…
-
Boiler wireless receiver problem
Context and problem: - we got a new Internet provider - everything re-connected, except the boiler wireless receiver was not responding to any of the thermostats - after a lot of resets etc, I turned the boiler off at the electric, and then turned it back on, and pressed the connection button for 5 secs - the result was…
-
Homebrew Weishaupt control based on Tado
Hi, We have a Weishaupt WTC-32 which uses eBUS but is unfortunately not supported by Tado. There are smart TRVs on all the radiators and I programmed the Weishaupt thermostat in the living room to provide heat whenever one of the TRV's was scheduled to heat a room. While this seemed to work fine I've noticed that when the…
-
Please help
I can no longer turn my heating on or off by the app or the thermostat the hot water works but that’s it can anyone please help
-
TRV on riser pipe heat accuracy
Anything that can be done to get the TRV to be more accurate. It's sat below a hot riser pipe which is going to make my temperature readings wrong. Any easy mods I can do to help with this?
-
Help
I have wired a wireless receiver, it replaces a myson mep2c. This only had L N and 2 other wires in the back of it. Those two wires went to HW on and CH on The wireless thermostat downstairs also controls hot water, that appears to working ok but the heating isn’t working. I have a wired thermostat upstairs which is…
-
Confused how the wireless thermostat works and few questions
Hi everyone, I got the "Wireless Smart Thermostat Starter Kit V3+ with Hot Water Control" but during installation realised that my thermostat is wired and the Wireless Receiver does not control the heating at all. So, is the receiver in this case only for the water control? Do I have to buy a wired thermostat now and have…
-
Tado setup question
Good morning I have just moved into a new house and I am looking for some advice on the best set up. I have a 2 zone heating system, upstairs and downstairs My plan was to buy a wired thermostat to control downstairs and hot water and a wireless thermostat to control upstairs. I also have a sun room which cools down alot…
-
Heatmiser DS-SB Replacement
Hi all, Just looking for some advice as I've emailed the installation support but anticipate quite a wait. I'm installing a Tado thermostat to replace an old Heatmiser DS-SB. In the app, there's some labelling that isn't matching my current wiring e.g. no SL. From what I can figure: L - COM N - P1 A1 - I'm confused at this…
-
Is the Tado Thermostat Accurate?
I have just set up a DHT11 sensor to monitor temp/humidity in another room and I thought I would put it next to the Tado Thermostat to compare. The results are: Tado Temp: 18.29 DHT11 Temp: 22.3 Tado Humidity: 68.8 DHT Humidity: 70 The humidity is pretty close but the actual temp is pretty different!
-
No manual on for boiler
Hello I currently don’t have internet and I can’t see an obvious way to switch the Tado wireless programmer to be manually on. There is only the test button. When I hit the test button the heating will remain on a loop where it will turn on for a couple mins then turn off, and this will repeat until I manually turn off the…