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Is hot water schedule maintained even when smart thermostat battery is discharged?
Hi all, Our hot water schedule was linked to the smart thermostat. I have misplaced the smart thermostat and cannot find it and its battery has discharged. Hot water is now "offline" in Tado app and I dont see it come on on the wireless receiver at scheduled time. I still get hot water in shower/taps but its just warm even…
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Set max temp for manual
There is currently a feature for auto stopping manual overrides on radiator valves but there is no option to set the max temperature allowed. My kids keep turning up the temperature to max. Can you consider adding a max temperature setting.
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Installing Wireless thermostat kit v3+ on a Vaillant EcoTec Pro24 Boiler with SALUS Controller
Disclaimer: I am not an engineer, nor am I particularly skilled in anything plumbing or electrical. Essentially I'm layman with everything to do with boilers. I do however have a basic understanding of electronics, and I do like taking things part and solving an interesting problem Recently, I bought the Tado Wireless Kit…
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Can Intergas Kombi Kompakt HRE work with Tado X
Hi, I bought an tado x introduction package (bridge, thermostat and knobs). I have an older intergas boiler. I only saw after it came in that Tado recommends the v3 for Intergas. But does it still work with Tado X (but maybe limited?)
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Tado - Bosch olio condens 3000f
Hi all I have a Bosch Olio Condens 3000 boiler. I have just purchased a Tado v3+ to replace my existing netemamo thermostat. I am having trouble with the receiver part that is wired into the boiler. I have watched YouTube videos on the installation and it suggests that I wire the receiver into the boiler via the 230v live…
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Tado Wifi enabled Hot Water Cylinder Temperature Thermostat Display & Controller
As far as I can understand, if you do not have a smart (oil or gas) boiler or a boiler that can separately control and heat only your hot water you are limited to the control and heating of your hot water cylinder by timer schedules only. However a timer schedule cannot detect if you already have enough supply or hot…
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Two buildings, two thermostats, one boiler
I have one boiler (gas combi - Baxi 800) serving two buildings right next to each other. One is a shepherds hut the other a garden room. The boiler is in the garden room with the heating to radiators laid onto the SH and the GR. I have separated the heating by having two zone valves installed (one for each building). I…
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Tado Extension Kit - convert from high to low voltage (ebus) setup
Hi - I have a Valiant ecoTEC 615 with a Honeywell ST9400C controller, with an S-plan system. My end goal is a system that supports modulation. I've bought a Tado v3 Wireless Smart Thermostat Programmer with Hot Water Control. But, I've read here that this won't support eBUS from the Valiant boiler, and I'd have relay…
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Central heating won't turn on unless the hot water is on
Hi there! I've just installed a starter kit in my home. It has an old school hot water tank with a simple two way motorised valve (DVA 2/5). The system works fine if the hot water is set to "on", but if it isn't on we get no heating. I had assumed the purple loop wire served the purpose of connecting the central heating to…
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My hot water is now not showing in the app
Hi since reinstalling the app, can't see my hot water control. I have been communicating with customer support but haven't had any instructions on how to sort it. All my rooms are showing on the app. I've had this since 2019 and haven't changed anything in the house. I'm having to go and move the valve to get hot water and…
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Moved: Geolocatie per kamer per gsm toestel. Nuttig voor thuiswerkers of oudere kinderen in het hui…
This discussion has been moved.
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Boiler wont turn off
I've had the Tado a couple of weeks now and everything has been going fine. At 9pm yesterday the boiler kicked in and hasn't stopped since. I've turned everything off, I've tried resetting the boiler but nothing is working. I'm stumped. Anyone got any ideas?
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How to get support from Tado?
I have now for 5 days tried to get solved a problem regarding the my Tado Thermostat is Offline. I dont think I have evere got such a bad support service as from Tado support. The make a new proposal for how to solve the problem every day, but not chance to have a direct contact. What are people doing to get good support.…
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Smart heading controls
Hi all - first post… In my house I a gas boiler with hot water tank, this is for the Main Rads that have manual TRV's, the towel rads (separate circuit) and the hot water... I also have electric underfloor heading in my ensuite, and a permanently fitted Daikin AC unit in the master bedroom There are 3 water circuits: House…
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Suggestions left unanswered.
Hi, Many of us have been asking for it for a long time. I am the new user of TADO V3+ and I am actually satisfied with it. However, after reading many suggestions of other users, Tado does not take it seriously. A lot of comments on the appearance and functionality of the main screen. Windows 8 appearance is ok but why is…
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Geofencing per room per person
My wife and I both work from home and have tado TRVs in our home offices. It would be useful if our individual rooms turned off heating when either of us leave the house. So if I’m still at home my room could stay heated but if my wife left the house the geofencing could detect that she was out and could turn the heating…
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Merged: No connectivity to tado domains from home network
This discussion has been merged.
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Merged: phone wifi can't connect to tado.com
This discussion has been merged.
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adding a zone controller
Hi all I'm very confused about what is and isn't possible. Help please! I have a big house with 15+ tado smart valves. Extension kit, smart wired thermostat, internet bridge and an extra wireless thermostat. Only 10 of the valves are directly controllable, some are connected as one area (so eg "heating" is 3 valves in the…
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Tado customer service experience
They have purposely used a chat service rather than telephone to resolve issues because every message is days apart and it’s like speaking to a robot, so you will purposely get frustrated and go away. There are new options now guys...
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username change?
I have just joined Tado Community with a typo for the username, How do it change it?
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Wifi geofencing
It would be good if there was WiFi only geofencing. There is not point to keep GPS up whole day and drain battery. I know it would limit app to on and off rather than vicinity check but there is few benefits for me from GPS geofencing as home members keep turning GPS off to save battery life thus geofencing do not work as…
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Multiple accounts in 1 Tado App
Being a fan of Tado, I introduced to both my kids and mother in law. My mother in law needs some assistance, and in case, I can have the control from my home. But needed an other divice, because it's not possible to have 2 accounts on the same app. Is it possible to add multiple accouts / living address to 1 app on 1…
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Viesmann DHW Control - Set Temperature in ECO mode
I have Viessmann Vitodens 100-W B1kF connected via OpenTherm to a Wireless Receiver (EU) version. There seems to be a problem with DHW and I would like to share my experience after investigating and talking to Tado about it. I hope this suggestion will help others so that maybe Tado implements it. Situation Viessmann has 2…
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I need help identifying my radiator adapter
Sorry for the lame question, I was hoping someone could help me identify the adapter I need for my radiator valve. The template suggests "no adapter", but my tado X does not (seem to) fit. I appreciate the help :)
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Lost access to my home
i have a tado system, and my girlfriend just has set one up. She sent me a invite which I accepted, however I didn’t know I could only have 1 home so I lost access to mine. If I try and set my home up again it tells me the email is already registered to a home. How can I regain access to my home?
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What kit is required for multizone heating and hotwater?
Hi all As per the question, I have multizone heating, upstairs and downstairs, current system comprises the following: Ideal Logic S24 boiler Honeywell ST9100c controller for the hotwater Honeywell CM707 controller / thermostats for the two heating zones Do i purchase: a starter kit with smart therm and extension box an…
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Morco IV GB24
I have a Morco GB 24 boiler in my static caravan, could you please advise (or provide a picture) as to where the wires from a Tado V3+ thermostat should go on the boiler….Thanks
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Does anyone know why I can't create a new room?
Error received in the app and on the web GUI, "Assignment to new room by user not possible yet, To reassign the device to a new room, please contact our technical support"
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new sensor, slave rad valve, unable to get them to link, app just creates an additional room
I have had a failed TADO V3+ smart temperature sensor replaced by TADO. I don’t know how to pair it with its existing TADO smart thermostatic (slave / linked) radiator valve, installed to the radiator in the same room as the replaced (new) sensor. The original sensor was confirmed as failed by TADO helpdesk and returned /…