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Interference from smart lights
We use Twinkly smart Christmas lights and have done so for the past two years. Every year we run into the same problem. Our Tado system becomes unstable. It calls for heat and changes the tado smart radiator valves to on, but the bridge fails to communicate to the extension kit and the boiler doesn’t fire. It’s happening…
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Worcester Greenstar 24i help....
So I have been waiting to get my tado heating controls and purchased it during Black Friday sales. I had originally checked with tado adviser (online) if my boiler would be compatible and was advised yes. Now seems I can’t get the instructions on how to do it.....any help will be appreciated!!
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the three lines appear on the device together, after that the installation does not continue
I previously bought tado ° Wireless Smart Thermostat Starter Kit V3 + and Smart Radiator Thermostat - Duo and Smart Radiator Thermostat - Quattro packages. The Wireless Smart Thermostat Starter Kit V3 + and Smart Radiator Thermostat - Duo packages have been installed correctly. While installing the smart devices in the…
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2 apartments, 2 thermostats, 1 furnace
Hello everyone, We're currently in the process of renovating our house and we need to solve the issue of heating 2 different apartments with the same furnace. The current scenario: We have a temperature of e.g. 20°C in parts of Apartment 1 while in Apartment 2 the temperature is 22°C in all rooms. Since the thermostat is…
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App switches to AWAY mode even when I'm home!
In the last few days I've noticed that the app (phone & web) insist that I'm AWAY from the house even when I'm at home. I've done all the 'help' suggests: correct house location in settings, restarted phone, location services on, background refresh on, re-started the app all to no avail. If I switch to AUTO as it wants me…
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Floor Heating Regulation
Hello everyone, I use 3 smart thermostats to control 3 separate rooms with floor heating. The app shows me again and again that 10% or 30% etc. is heated. But it is a relay? So on or off. Of course it does not heat at 10% and it gets colder. Is there something wrong with the settings? Greetings Fabian
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Boiler Keeps Firing
Hi, my boiler keeps firing for a few minutes every 10 mins. Sometimes when at heat (no calls for heat) or when trying to reach heat. Technical said move the wireless thermostat nearer extension kit? That's the utility? Worried my boiler will burn out.
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Do you need an extension kit for getting the boiler to start when radiator calls for heating?
I have a Tado Wired thermostat linked to a brand new Intergas Extreme boiler. I have had a few V3+ radiator controls for a while. I noticed that the Bolier only kicks in when the thermostat calls for heating in the room where the Thermostat is located. I was under the impression form the website that I don't need an…
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I am new to Tado - the time display on the analytics page is showing European time
Can I adjust the time to show UK time, please? If I can't do this, will my smart schedule be working to European time and be an hour ahead?
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Radiator overheating
Radiator is ramping up the heat when it should be going into a cool period. It is set to switch down to 10C but going up to 30C. I have had no response from my question sent to Tado. Is anyone having similar issues or have any ideas on how to fix it?
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Setpoint on Vitodens 200W jump from 20°C to 10°C setting setpoint on Tado from 20°C to 19°C
I just have installed my new Tado Smart thermostat following the different steps. My Tado is connected to a Viesmann boiler VITODENS 200W B2HA - 26KW with Lamba Pro control sonde VITOTRONIC 200 HO1B. I have restarted my installation, made the changes in the boiler settings. The set point on the boiler stay at 10°C even if…
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Tado Smart AC sending commands when is off
Hi, I have two tado smart AC in my house. Both were working fine until today one of the two is sending commands to my AC every few minutes even in the command has no changed and is set to off on the app. I now this is happening because I can hear my AC beeping every few minutes. The point is that the command that the tado…
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Installation "order"?
Can I install Tado components as and when I wish? I.e. can I start with the internet bridge and some TRVs and then install the thermostat and the Wireless Receiver later? Or must I start with the latter and THEN add TRV?
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Is the "Extension Kit" part of a Starter Kit?
I've purchased a "Starter Kit - Wireless Smart Thermostat V3+". In the installation documentation for installers, I see that S-Plan setups require an extension kit. Is the "Wireless Receiver (Programmer with Hot Water Control)" just another name for the extension kit?
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Have I received old TRVs?
I've just purchased 16 Tado TRVs. The boxes I received look a bit old and I'm wondering if I've received old kit. But then, maybe there is no difference between old and new Tado TRVs? On one of the "Quattro Pack" boxes there is a sticker on the side with the following numbers/codes: V3P-4SRT01V-TC-ML-00 VT2038
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Is it ‘safe’ to have TRV on all radiators?
The room where our original Tado Smart Thermostat is is the only radiator in our gas-powered heating system currently without a TRV. We know Tado give their blessing to having a Smart Radiator Thermostats in the room where the Smart Thermostat is located - for the reason we want to have it - it just gets too hot in that…
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Geofencing issue
My lodger - who is invided into the system and has the app on his phone - its permissions seem properly set up - but when he is out the system is not registerring him as out meaning when I then go out the heating is still on - exactly why I installed Tado for - not heating and empty flat !! I wonder what might be happening…
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Please can Tado increase the 10 TRV limit
I have 14 radiators and 12 Tado TRVs. It is very frustrating that I can't control more than 10 TRVs independently (or, as Tado puts it, only TRVs can independently call for heat). I'd gladly max out my 14 rads if I could get independent control. I have a 3 bedroom house, so not massive and not worthy of multiple boilers.…
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Schedule with Alexa
Hi, hoping someone will be able to help. :) I’d like to be able to say ‘Alexa, turn the heating on at 6am tomorrow’ and for the heating to come on at, you guessed it, 6am. What happens when I say that is it comes on straight away. Has any body been able to achieve something like this? Thanks in advance
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Boiler extension sited near to boiler
Why does the boiler extension have to be sited at least 45cm away from the boiler? It is just electrics, shouldn't be affected by heat or proximity, should it? I ask because I am reluctant to drill a hole on my nice new boiler cupboard - and to get a real mouthful from the wife!
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Rads not listening to thermostat?
This last couple of days I’ve noticed the radiators are on even when the app says they should be off. When a new time zone comes round the heating will come on - it receives that info immediately - but if I manually turn the thermostat down again, the boiler just doesn’t listen. We’ve used so much power this last few days.…
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[SOLVED EE ISP Issues] Bridge not connecting / cloud light flashing
**PLEASE NOTE WE'VE UPDATED THE ORIGINAL POST FROM THE FORUM ADMIN FOR EVERYONE TO HAVE VISIBILITY ON OUR UPDATES** EDIT from tadoº 3: Issue seems to be resolved by EE. EDIT from tadoº 2: At this time it seems likely that this is an issue concentrated to EE (and maybe only EE 4G customers). We will keep you posted via:…
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Radiator valve
Just installed a new tado radiator valve setup went fine but on the app it’s saying no remote access tried resetting the bridge and the valve and still no joy. Of course tado won’t reply until Monday
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Boiler Not Working
Hi, I have installed Tado In my home but the boiler is now not working. My home is a two zone system. I installed a Tado extension kit to replace a Danfoss TP9000 controller. I installed Tado smart thermostat to replace a Danfoss TP2 thermostat in zone 1. I installed a Tado smart thermostat to replace a Danfoss TP4000 in…
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removing the radiator thermostat in summertime?
Hello, Does anyone know if it is safe to simply remove the smart radiator thermostat and setting a low temp during summertime? That way, the radiator should be fully open, correct? Not doing this will keep them closed, which might cause issues (stuck valves etc...) Am I missing something or is this the safest way to use…
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IFTTT delay
Hi, I sometimes have boiler issues where the pressure has dropped and then heating doesn't work until I top it up. Unfortunately Tado doesn't know this so even though all my Tado TRVs are trying to heat the rooms, the temperature continues to drop. I have one room (nursery) set to 20° all night. I have tried to set an…
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Radiator valve thermostats in different rooms seem to turn each other on
Hi community! Thanks so mjuch for any help. I have a tado smart thermostat set up with radiator valves on 5 radiators in 3 different rooms. My current problem is the radiators in the bedroom seem to turn on and off the radiators in the living room. The radiator in the spare bedroom is working great - it doesn't turn on/off…
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Anyone suggest Tado installer for Leicestershire
Hi, I have Worcester Bosch’s Greenstar camray oil fired boiler with a wireless thermostat that has no compatibility/ fitting instructions in the app. just says contact electrician. it’s a Altech Althc015 wireless stat, so the receiver for this needs changing out. anyone recommend someone in Leicestershire who can do the…
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Where is the Air Quality a data sourced?
Just wondering if there is an issue with the Air Quality a data and where it is sourced? I had read online it comes from BreezoMeter. I Dow loaded their free app and noticed that the data directly from them is different to Tado. For example, Tado has today reported very high levels (red) NO2 but Breezo says it is very low…
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Smart Thermostat unexpectedly switches to ON
I have recently (August) moved and my new place has floor heating. I replaced my Smart Radiator Thermostats with Smart Radiators and everything is working. The installation was very smooth. Since then, I noticed that in one of the rooms (Office) the Smart Thermostat starts heating on its own. I already checked if there…