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Extra valves to avoid overheating? What do you think?
Good day all, I hope that you are well. I just started with Tado. I have the smart thermostat as well as 2 smart radiator valves. My heating system is water based heated by gas (if that makes sense?) At the moment, I installed the wired Tado thermostat in my living room . I installed one of the radiator valve in the…
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Can Tado be used for TRV’s only?
Can I set up tado TRV’s and a wireless thermostat and bridge to control my radiators? I don’t want to use tado to control my hot water ...
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Boiler still running even with all smart TRVs off
I've recently installed Tado and I'm beginning to regret it. My boiler is working overtime and Tado won't respond to my requests for help. I have smart TRVs attached to all radiators apart from the bathroom towel rail. I have a wireless reciever attached to the boiler and a smart temperature sensor (which appears to be…
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New installation
Hi, My system was installed yesterday, I've set up my schedules for each room etc, however none of them seem to be firing up the radiators. Any suggestions?
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Set up to replace Drayton Digistat 2 & hall radiator control.
I am looking to upgrade my heating system by replacing my programmer in the hall with a wired smart thermostat V3. I intend to fit smart rad stats though my radiator in the hall has no stat. Will I need to add one or can just the hall be controlled by the smart thermostat. There is a radiator on the landing (open space to…
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Everything been working fine for months, but boiler stopped firing at just after 6am.
Basically as per the title. We've had Tado controlling the boiler, most rads and the hot water for months now and it's great. But this morning, the boiler appears to have stopped firing at just after 6 am. So now we have no heating and no hot water. The boiler pilot light is still alight - but it just doesn't seem to be…
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no heat - room stats are calling for heat , yet pump doesnt run
any ideas? the stats are asking for heat, the pump isnt running and therefore no heat coming through. boiler is electric and has hot water. any suggestions on what to check? thanks
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Summary statistics per month (usage hours etc)
I would like to check how many hours my radiator works in a specific month. Were i can find such statistics? I just want to know which radiator works more and which less. And i want to check the specific month. Or whole year.
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Not connecting to cloud
Tado. Guys, please put a notification on your server health page reGrding this. It would save so much frustration in those effected by this fault.
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Missing notification when battery is low!
Hey, Just been fighting with one of my TADO radiator units.. didn't understand the error message, and only after searching on google - i found the error explained. Low batteries! Why did i not get a notification about this???
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Mounting the Valve thermostat
Dear all, I've tryed to mount the valve on my THermostat, But thought I have tighted the most I could, It was still loose. And even though the app said it was correctly mounted it kept heating even though it was turned off on the app. 1-Do you guys know this valvetype? Do I need a different adaptator? 2- Do I need to…
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Is my Auto Assist working?
I have paid to trial the auto geofencing facility for a month before I decide if I want to invest for a year. Without the subscription: If I am outside the range it asks do I want to turn geofencing on. If I say yes the temperature panel on the App turns grey and says frost protection (5 degrees). With the subscription: If…
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Loss of internet, then reconnected, but none of the tado device reconnects to the internet?!
There was a loss of interest for an hour or two earlier. Naturally, all tado devices disconnected from the internet and not available for remote access. After the internet resumes, I would expect the Bridge will reconnect itself. But it didn't it had a blinking "cloud" light when I checked. After unplugging power for a…
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Extension kit de-linking
Hi, My extension kit keeps de-linking every night. The Internet bridge seems to still be connected but I have to manually reset the extension kit to get it to connect again. Any ideas? Thanks
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how to wire the smart thermostat
I've just unpacked my wired starter kit with TRVs and figured easy. But the Smart Controller seems always to be on. I wired it into my combi boiler but the CH was on whether I set the smart thermostat to 9deg or 25deg. Pulled it back off again and attached wires, and I find the Smart Thermostat always has COM connected to…
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Underfloor heating temperature
Hi guys. I just installed my new tado for my underfloor heating. The problem is that it recognise the room‘s temperature and not the actual floor‘s. so the situation is that the room is warm enough but the floor is cold.... i would like to install another one in the shower where the floor heating wired controller is next…
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smart thermostat firmware
I have multiple smart thermostats and one of them has an old firmware compared to the others, how do you force an update ?
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Solution to an easy Away mode using an existing Nest
Hey, I currently use a Nest on our combi boiler and it works just great but have started to use Tado Smart TRVs to control the temp in each room/zone. Obviously at the moment there is no call for heat by individual TRVs as I don't have a Tado Smart Thermostat installed yet. Having read thru numerous threads it appears that…
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2 Devices, same account
Hi, any update to use 2 different devices, appartment, with the same account without logoff/logon on the app? Thx
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House with 2 boilers
Hi, I’m a new tado user. I have just equipped my house with smart radiator valves, a wired thermostat downstairs and wireless upstairs. The down stairs has a boiler for radiators, upstairs has a boiler for radiators and hot water. I have a hot water ext unit for upstairs control. I want to link my upstairs radiator valves…
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Wireless temperature sensor won’t pair
According to the instructions I should hold down the button on the sensor for 3 seconds and a pair of links should appear. That doesn’t happen. All I get is the tado logo and Hi! I have tried removing the batteries to restart the device, to no avail. I have sent a support request, but I’m keen to get the system working.…
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Stuck no heating/hot water - Danfoss TP900 Replacement
Hi, I hope someone can advise. I've replaced the Danfoss TP9000 that was in place this was connected to my boiler in the garage. The extension kit is now installed and connected to the Smart Thermostat and I can see it on the app but it won’t turn on the heating or how water. On the app it says I need to deactivate a…
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New Tado user - questions about extending system and setting up
Hi, Recently bought my first Tado kit, a brand new, but clearance stock V3 Smart Thermostat starter kit from Argos eBay store, for £76.99. Kit included Smart Wall thermostat and Internet bridge. My central heating system comprised a Baxi Duo-Tec Combi 24 HE boiler, and wired analogue wall mounted room thermostat, in the…
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Wired Smart Thermostat with Extension Kit - My installation Story
The following is for info for those installing tado into a conventional UK environment with a single wired thermostat in the Hall or Lounge and hot water provided from a conventional hot water cylinder. The reason for posting is that although the tado install is at first sight well documented you may encounter problems and…
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Floor Heating with closet placed Thermostat
I have a house with floor heating on the ground floor. For the upper rooms I'm about to install smart thermostats for each radiator. For the ground floor I hope I can replace the regular radiator thermostat (that is paced there to control the flow to the floor heating) with a smart radiator thermostat in the cellar yet…
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Rolson 3060 and wireless Tado
HI, I bought and installed some Tado TRVs and teh wired room thermostat a few weeks ago, to replace my failed thermostat, as i thought it would provide better control of our heating. Seems that i have to leave the heating timer permenatley on, otherwise Tado can only control TRVs during the set times on my Rolson timer.…
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NEW install honeywell st9400c replaced with extension
I followed the instructions to install then i had issues with getting heating. Support team told me to move the cable 4 with live together. Has anyone replaced their Honeywell st9400c? I have observed the boiler is coming on n at adhoc basis.
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New installation danfoss ret-230p
I have a danfoss ret230p and need some help with the tado wiring. It has 3 wires marked N L (with a bridge) and com - not sure how I can post a photo here. Any ideas how they map to the tado connections? Regards Evan in
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Bridge is not working - nothing from support
Greetings, I got my Tado set on Tuesday and it worked for half a day. Then, over the night, Bridge stopped working. The Router LED keeps blinking and nothing happens. I've: reset the bridge (via reset, via power off) reset routers tried with different routers tried with different LAN cables, different ports set a static IP…
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No incidents detected
Hi, one of my trvs ran out of power. I didn't see any notification and care and protect didn't report any incidents, however I only found out when I noticed the trv had been calling for 100% heat for 2 days solid. Surely that would be an incident? :)