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Keeps heating with window opened
Hi. With start of the heating season I found out that the heating keeps going on while the window is opened. I have the subscription and the window detection opened. This didn't happen last year. Thank you
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Atag i36ecz open th
I have a atag cv hot water and heating 6 Valves 1 smart th 1 ek The smart radiators and the heating are not talking to each other and there for not starting and stopping heating calls when needed
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Changing room of smart thermostat
Should you be able to assign the smart thermostat to individual rooms you have set up in the Tado system? Seems like this should be possible but on mine the room option just says 'heating' and is greyed out. I can change the rooms of all my TRVs in the normal way it's just the thermostat that I can't assign anywhere. Any…
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Extension Kit Fault
I have an extension kit connected to my boiler. Most of the time it works fine. Sometimes the boiler does not start. I can hear the relays clicking but nothing happens to the boiler. If I lightly press the centre of the extension kit there is a fizz and the boiler starts. This to me is a loose connection but I have checked…
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Tado Smart Thermostat switching on both heating circuits
My heating system has got 2 circuits, 1 for the underfloor heating 1 for the radiators. The boiler is a Westen i.310 . I have 2 tado Smart Thermostats installed, both are wired and had replaced 2 Computherm thermostats. (It was a simple lift and shift) Both tado can switch the heating on and off no issues there. However…
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baxi prime
hi, does anyone uses baxi prime? as for some reason I cannot wire the extnesion kit. Can someone send me a picture how it should look? thanks, Mihlay
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Thermostat not working in bedroom
The thermostat in bedroom has an error showing up and so not warming up. What can I do to resolve this issue?
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Moving home
Hi, I’m soon to move home and am taking my tado with me. I have a Wired room thermostat and multiple radiator thermostats. The layout of the new home/number of bedrooms etc is almost identical. Can I just remove the devices and re-install in new home or do I have to delete my ‘home’ and start all over again? Seems a bit…
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Extra wireless thermostat for seperate zone
Hi I currently have a 4 zone central heating system + hotwater: 2 zones with wired thermostats (both wet underfloor heating) 2 zones with wireless thermostats (radiator central heating) I am looking to get a Tado system installed to run this system. I see that you can buy extra Wired thermostats, but I can't find where to…
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Radiator Temperature Control
Sometimes I just want to set one of my radiators on a low or medium temperature for an hour or two without it switching off as it's reached temperature or being mega hot as I have to set it to a temperature it won't reach in order to stay on. Is there any way to do this? Thanks
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Any way to speak to Customer Service?
Anyone know if theres any way of contacting the install assistance team directly other than the ridiculously slow email service? It's now coming upto a week since I started registration and I'm going in circles with responses 24 hours later which disregard info I've already given. If I'd known the install process was going…
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Why are my energy saving reports suddenly saying 0%
I used to have info on energy savings. These seem to have been list
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Role of smart thermostat? Does the temp setting on it override the radiator thermostat setting?
Hi, A basic question. If I have a setup with smart thermostat and couple of smart radiator thermostats. How does setting the temperature on the smart thermostat work if the smart Thermostat is set to 18 deg smart trv 1 to 20 deg smart trv 2 to 16.. What would happen ..? would it trigger the boiler to satisfy TRV 1 or stop…
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Android app
I’m having real trouble getting the app to run on my android devices, I have had the tado app running for years but suddenly it will not connect to the server dispute uninstalling and reinstalling the app several times, Sometimes it sticks on the yellow start up screen, and if it gets past that and I attempt to log on it…
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Tado app update
I’ve had an email from Tado re Care & Protect feature & at the end of the email it says P.S. remember to update your tado app to v6.0 to enjoy the new benefits. How do I update the app?? I can’t find an update feature in the app nor anything on the Apple App Store ...so how can I update please? Currently the version is…
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Heating AND hot water
I live in an apartment building and I'm using a Siemens RAA30.26GR thermostat with 2 functions. One for hot water and one for heating. The building's gas boiler is an iron cast Master F 307 boiler. I'd like to know which Tado kit do I need to buy in order to be able to control both heating and hot water. I'm attaching some…
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Can I take my smart thermostat with me when move
My smart thermostat was installed with my new boiler for free with sse. I'm going to be moving soon. Can I take it to the new property and if so what do I need to take with me thanks
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will Tado connect to a Vaillant ecotec plus 428 via Ebus
Hello All I have a Vaillant ecotec plus 428 on a S plan with a megaflo controlled with Honeywell ST9400C. Can I connect a Tado starter kit to the above system via the Ebus to make the most of mudulation on the boiler or can it only work in relay mode? Jay
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Radiators still hot when they should be off with the Smart Radiator Thermostat
I’ve installed a tado on a Danfoss, but when tado is set to off, the radiator is still very hot even severel hours later the adapter Can around the Danfoss is fasten and the pin is at the correct height
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Extension Kit
When I am not at home the Extension Kit has the red x against it so I can not control the heating. As soon as I get home it reconnects because I am connected back to my WiFi. Not good when I am trying to turn the heating on so that the house is warm for my return. Using iPhone.
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Joined or Separated Rooms
Hi guys, I've had Tado now for a couple of months and one thing I am not sure of is as follow. Any advise or real world examples would be great. I currently have 8 TRV's across 4 bedrooms, living room, kitchen and my office. Originally I had every TRV setup within it's own room zone (apart from the living room which has…
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Tado v Nest 2020
Probably a bit provocative to ask this on this forum but has anybody had any real world experience with Tado V3+ and Nest v3? I've had a Tado v1 for a I think 3-4 years now and was looking to upgrade... in fact I went and bought the Nest v3 as it seemed to have better press reviews and liked the idea of it integrating with…
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I have followed the wiring but my extension kit has no power
Boiler: Ferroli DOMIcondens HE 26 C
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Download Data
Hi, is it possible to somehow download the heating data for my house? I want to use this to see which rooms are losing heat the quickest to then determine if there is anything I can do to improve this?
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More schedule options
Master schedule over all radiator valves, ability to save custom schedules and easily switch between them. E.g. Summer winter week1 week2 March april... So i dnt need to keep programing, just programme once. Then choose.
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Boiler turning on when not required
Hi - any ideas why our boiler would turn on when no radiator valve is calling for heat? I cannot find any way in the app of finding out what's asking the boiler to turn on but something clearly is. I would love to know how much this taro system costs me by turning the boiler on completely on its own, it's very frustrating.
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Tado Radiator Valves not triggering boiler
I have invested in a Tado system that comprises of... -1 Tado Thermostat (Located in Hall) -1 Tado Extension Kit (In order to control hot water as well) -6 Tado Radiator Valves Hot water triggering - Working perfectly. Changing Temperature on Thermostat, and it firing the boiler if necessary - Working perfectly Individual…
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Won't send installation instructions
Hi, We purchased our tado and went to do set up. However they apparently needed to generate instructions for our Danfoss TS715Si . which would take 2 days. Fine, so we waited and got an email today, asking where the thermostat was and if it was for heating as that thermostat is usually for hot water. I confirmed it was for…
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Network Failed and system control
Should the my network or the network bridge fail I know that I can control my room stat manually. However, my understanding is that any manual temp change on the stat is only good until the next schedule change as programmed in settings, should this be the setting adopted. My question is, with no app connection to the stat…
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Boiler not firing up
So got my new thermostat and extension kit today and all has been installed (old thermostat was wireless and kept existing backplate/wiring from old receiver for the extension kit) Everything is connected but the boiler isnt firing up when i increase the temperature. Any ideas? Thanks!