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Tado support are slow to respond
Has anyone else struggled to get a response from support at Tado? We lost all remote access (and therefore heat) at the weekend and the emails from support have been non existent. Very disappointing
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Starter Kit - Wireless Smart Thermostat V3+
I would like to add to the Starter Kit, all of which is downstairs, and understand the temperature upstairs. The Tado Wireless Temperature Sensor sounds ideal, but it suggests this works in conjunction with the radiator thermostats (which I don't have yet). Would this sensor simply let me know the temperature upstairs?
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Extension kit
The extension kit can work as a switched live or low voltage digital ? If it is in digital mode, what turns the pump on and opens the zone valves, is it performed by the boiler ? My system is a normal S plan system and I know that I could use the extension system in relay mode but I want to use the digital control to…
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do wireless thermostats communicate with radiator thermostat
am i able to connect wireless thermostats to radiator thermostats for better control
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Tado installation with district heating
Hi Please bear with my potentially stupid questions 😊 I've moved apartments and I now have hydronic underfloor heating connected to district heating. I'm interested in replacing the old Danfoss system with Tado. There are all kinds of problems with the wireless thermostats and I want a more smart system. I've spent hours…
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Opentherm on Ideal Logic Max Combi C30 and hot water
Hi All, Does anyone with an Ideal Logic Max Combi connected to the Tado via Opentherm managed to understand how the Hot Water tile in the tado menu is working? I have been told by the support that "turning on the water" is supposedly turning on the "Preheat Domestic Hot Water" but when I go and look at the Display on the…
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Do I still need a Smart Thermostat?
Hi all. Noob question...; Old set-up: Worcester Greenstar 30CDi system Boiler Megaflo unvented hot water cylinder Wired Honeywell ST6400c dual channel programmable timer Wired Honeywell T6360b room thermostat (in the entrance hallway) Various radiators all over the house with TRVs Current set-up: Honeywell programmable…
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Alexa/Echo skills issue? Light off command triggering heating off instead?
Hi, it only started to happen today. I have "Nursery" set as the room name in Tado, and "Nursery" as room name in Hue. It works before when I called "Alexa, light off in Nursery". But tonight, all of a sudden, it is turning of my heating (tado) instead of the lights. I tried deleting all the devices in my Alexa app and…
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Why does the Tado not turn off my boiler
The Tado does not turn off my boiler even though everything on the app is turned off
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worcester bosch greenstar 30i with greenstar comfort i rf
Hi, I don't have a wall plate as my current controller is mounted on the boiler itself (see pic) so will I have to run a cable from the boiler to the Tado extension kit? If so will the cable come with the purchase? Is this a simple job? (I have basic diy skills) Any help please
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What's my optimal set up?
Hi all I am looking to get Tado but want to know whether what I want is possible. Essentially I want to control the temperature in every room. Ideally, I would want a smart TRV on every radiator to control when each radiator is on or not. I currently have three thermostats - 1 for the downstairs heating, 1 for the upstairs…
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Viessman 200-W and Tado wireless V3+ starter kit connection via KM-BUS
Good morning, Yesterday the plumber was trying to connect the Viessman 200-W and the new Tado Wireless V3+ starter kit. All Tado parts worked perfectly (bridge, wireless receiver, and the wireless sensor) however he was not able to connect the Viessman 200-W and the Tado via the Km-Bus (digital bus). He called Tado…
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Extension Kit Single Blinks Every 2 Seconds
My Extension Kit LED blinks once every two seconds. I can't find any guidance as to what this means. I am experiencing no CH or HW unless I manually override the boiler.
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Setup change
I started off with a simple wired thermostat starter kit and a set of thermostatic radiator valves to control my combi boiler and house heating. I then moved house and had a different setup. I had to result to buying a wireless thermostat starter kit as it had to control hot water and heating. I however did not start my…
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Internet bridge firmware updated to 60.8. Anybody knows what changed?
Hi all, I just noticed my internet bridge has moved from firmware 60.7 to 60.8. Does anybody know what got updated? I have no clue where to locate change logs & such for tado.
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How to connect with Apple Homekit
Hello, I am trying to connect the Tado Bridge with my "Home" on my iPhone. So I go, as instructed, in to the "home" app, and then choose "add accessory" and then scan the code on the bridge. But the Tado bridge does not appear as an accessory that I can add. I previously added successfully a Phillips HUE bridge, so I know…
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Various issues with Tado system - can anoyone advise?
(long post alert) Hi all, I got this around a year ago. I'm extremely disappointed with it so far and I'm really regrettting the purchase. I have a smart thermostat and six smart radiator valves. I thought it would be great to be able to remotely control heating and especially the individual radiators in each room.…
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Hot Water..... Where has it gone?
Installed a 3+ system onto my S plan system four days ago and all worked fine. Was able to control my heating and hot water on the app. This morning the Hot water icon has gone and also the receiver units hot water button does nothing ? I have no means of heating my water anymore. I raised a case but no response from Tado…
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To have wireless and wired tado thermostat
I have a wired tado thermostat V2. I have bought a new Tado Wirless v3+ starter kit. I am installing a new Viessman heatiung system and want to use the wireless receiver V3+ to control it, it comes with a wireless thermostat V3+. I wonder if I could still use the wired tado v2, maybe creating two zones in my house. The old…
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No hot water
Set up is a Potterton Open Vented holier on open vented system. 12rads with Tado TRVs on, one megaflo, 3 port valve plus one two port connected to the cyl stat and a hallway thermostat. All working fine controlled by a Honeywell ST6400C which I replaced with an Extension kit. Rewired the Neutral, Live and 1, 3 and 4wires…
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Different CH and HW set points
Hi, I Have a tado an Vaillant ecotech+ 424 installed for 4 years in an open vented radiator system with a HW cylinder on separate solenoid valve controlled circuits. I'd like to be able to set a max flow temp of 50 deg C for central heating (to make the boiler condense) yet 60 deg C to steriise my hot water, always running…
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How does it work without auto assist?
Hi, Struggling to understand what features I get with Tado without paying the monthly subscription. My proposed set up is as follows: - Smart thermostat - Smart TRVs in some rooms (probably 3 or 4) - Extension kit as my current thermometer is wireless. I'll try and break this down into yes/no questions where I can: - Can…
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Tado boiler control
Hello, We've been using Tado radiator thermostats for nearly a year and really love them. Currently, we are using the Hive system for our main house thermostat (and have a hive controller for our Hot water tank). This system works really well, as i can control the boiler to switch on and off when we need it, and then just…
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I want to be able to control all rooms on their own, system boiler, one room stat, programmer bust
Hi all, I want to be able - in time, control each rad in the house. I have system boiler, hot water on second circuit. Room stat is in house and I want to shut rest of house off whilst working in study and also control which rooms get how much heat when I think I need a starter kit and the smart valves for each room (£…
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Controlling Manual Rooms?
Apologies if this is a basic question. I have SRTs in most of my major rooms. I have a tado Wireless Thermostat in my hallway, with the minor rooms (eg hallway/bathrooms) having manual radiator thermostats. My questions are these: (1) if the Wireless Thermostat is set low or off, will the minor radiators still come on if I…
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Biasi Advance Plus 30c + ext + opentherm compatible
Hi all I've received my Tado starter kit and extension kit. Does anyone have experience of connecting the extension to a Biasi Advance Plus 30c? Tado installation support have advised the boiler is opentherm compatible and I'd like to take advantage of this functionality. The previous thermostat was wireless and I'll be…
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Setup temperature sensor problem
How do i do to control multiple termostats in a livingroom with the external temperatur sensor? I only find that i can connect against one?
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[Solved] Devices showing as offline for no apparent reason
Hi all, As many of you have reported in this forum, there was an issue with certain devices (mainly Smart Radiator Thermostats and Smart Temperature Sensors) where they would show their own status as "paired" but the app would show them as offline. We have identified this issue on Wednesday and a fix was released yesterday…
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How many zones can the remote Wireless Receiver control?
We are looking to replace a system with two heating zones and hotwater. Can the wireless Recevier with two remote thermostats be used todo this?
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Smart schedule
I set up the smart schedule but the heating did not come on at set time