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Extension kit lights - wrong?
So this morning I noticed that my extension kit light was reporting the "interrupted on" state as per this page: This would imply that my extension kit has lost connection to one or more thermostats or to the bridge. However the app, is not reporting any issues. I can also see and confirm that all thermostats are connected…
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Terrible Support
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Wireless temperature sensor has no remote access
Hi everybody, As per title, I have a wireless temperature sensor - which is brand new - stuck on "no remote access" since installation. All other items (5 smart radiator thermostats plus bridge) are working without issue. The bridge is in the middle of the flat, and internet (via Virgin Media on Nest Wifi) is working…
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Boilermate OV comparability
I’m looking at getting Tado but I’m unsure how my current heating setup would integrate. I have a Boilermate OV which controls the heating and hot water. There’s a separate boiler but that seems to simply fire up based on the timings set on the BMl and room thermostat. Does anyone have experience of using Tado with a…
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Radiator 'oscillating' behaviour
I have tado trvs throughout the downstairs and a single tado wireless thermostat controlling the upstairs I have a single radiator with a Tado TRV in a large downstairs room. The temp is set to be 18 degrees at all times except for 0730 - 0800 and 1530 - 22:00 when i t raises slightly to 18.5 degrees. From the graph it…
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After a service
Just had my boiler serviced and now the heating is stuck at 18deg and both the thermostat or the app just won’t budge it
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Not all Smart radiator valves are turning on the boiler
Has anyone experienced a case where certain smart radiator valves will call for heat and ultimately switch on the boiler but other certain smart radiator valves won’t call for heat at the wireless receiver (programmer)?
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Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
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Room stuck in Open Window mode
Has anyone experienced this before: The black line indicates the room has detected an open window which has been active since 9:30 yesterday. (There was no open window, just yet another false positive). It's now stuck in this state and I can't seem to deactivate it. I've tried turning heating off and toggling home/away…
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Radiator Covers
Can Tado valve thermostats be installed inside a cover.
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Hmmm, I think I may have broken my Vaillant boiler
Help ….. in a word! We have a Vaillant EcoPlus 825 combi boiler, 2017 vintage which has a Salus (dumb) wireless thermostat fitted. I’ve purchased a Tado Starter Kit V3+ to replace the Salus to allow for remote control etc via Homekit. Downloaded the App (TICK). Set up the Tado bridge onto the router (TICK). Paired the Tado…
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Terrible Support
Your e-mail/chat only support service with a promise to get back within 24 hours is rubbish. I have been a TADO user for years and have been happy until moving home and now cant use my new system. I am currently applying to my Credit Card company to have the £1500 I just spent returned. This is because my questions are not…
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Why is there a limit of 1 Wireless Receiver per account?
I would like to know the technical reason that this limit exists. Thanks!
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No heating unless hot water is on
I just added the extension kit to my Tado system, inc. smart rad valves in most rooms. I had a UK backplate on my old control so it was a straight swap, plus some reconfiguration of the smart thermostat following the Tado instructions for a Y-plan setup. Everything appears to work as you'd expect - I have a separate hot…
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Info about setup Tado
Hello to all, I wanted to ask for help on how to best configure my tado. My apartment consists of two independent boilers (Unical brand, Evelin model) both thermostats are Sim-Chrono at the moment I can only modify and schedule the hot water of one of the two boilers. At the moment both thermostats are both configured…
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Boiler not firing – Error symbols on Thermostat – Worcester Greenstar 28CDI Compact
I've installed my Extension Kit and Smart Thermostat following the installation instructions from Tado (it was fairly simple, two wires to the boiler from the extension kit). All appears to be set up correctly, but the boiler does not turn on when I set the desired temperature higher than the current room temperature.…
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Boiler control
I'm about to get a new Baxi 8000 boiler what boiler controler should I get to work with Tado so that it doesn't overheat when all the radiators are turned down by the radiator adapters?
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New home - Tado installed by previous owner
Have just moved into a new home with Tado set set up by the previous homeowner. We have what I think is the internet bridge and a smart thermostat but apart from that we have no idea how to get Tado set up and working! I have downloaded the app but when I try adding a device (the thermostat), I get an error message. Do I…
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AI
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Vaillant Ecotec Pro 28 - Modulation problem
Hi Folks, Sorry in advance for the long post. I've just installed an older version of the extension kit (EK01-TC-UK-03) wireless thermostat and a couple of SRTs. I have an older Vaillant Ecotec Pro 28 (pre 2010) with the older circuit board that doesn't have the blocks for Ebus, RT and Burner off. It has a long block with…
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Valliant Ecotec 630
Hi All, Can anyone help me set up my tado please as we’ve just moved and brought it with us. Images can be found here if the current setup: https://imgur.com/a/lUFZTw1 I assumed feeding the blue and brown wires from either one of the current controllers into the L and N of my extender was correct. This seems to be true as…
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Timer system not functioning
Gas engineer had to switch off boiler due to a mains gas leak. Since it has been switched back on the heating comes on at random times and not when it is set to come on. How can I reset this so it comes on when it is timed to do so?
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My heating is still on even though my radiator valves are off?
In one of the room my heating remains on even if the radiator valve is switched off. Please help
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Junkers TW2
Hi, We have a Junkers boiler with a TW2 remote contorl in the living room. I would like to change the controller to a Tado unit, bit I am not sure if they are compatible? Boiler: Junkers Cerapur Top 35 ZWBR Controller: Junkers TW2 (only connected with two wires, 24VDC)
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L wire into com connector
I’m trying to replace an ESI wired thermostat with a tado wired thermostat. There were three wires going to the back of the ES I thermostat, N, L, and NO. On the tado installation guide it tells me to put the NO into the NO connector and put the L into the COM connector and to put the N into the P1 connector, having spoke…
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support
How do you get any support for these devices before i return it?
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Receiver won't pair
When I try to pair the receiver the WiFi light flashes slowly and doesn't pair
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Rad thermostat is not turning on the bolier
My new just installed v3 is not working .The Smart Radiator Thermostats are set to 25 and are showing three wobble line ,The current temperature is 19. it is not asking the Smart Thermostat to send a demand for heat to the boiler. ggrrrt Please help -Have i got a wire missing perhaps (a loop to another connection in the…
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What to buy
Hi, I am looking to purchase a Tado V3+ for my home however I am unsure what I need. I currently have a wired danfoss control panel under the boiler in the kitchen and a small wired temperature sensor (literally just a box with no display or dial) in the hallway. In addition I have a second wired digital display danfoss…
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Frost free function
Please follow the link below to support the request to Tado of adding the frost free function of many heat pumps. With this function the AC is set to 8 degrees C to keep the house dry and frost free during the winter. In many cold countries this function is used in vacation houses when nobody uses the house for longer…