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No Hot Water, When Heating Isn’t On

Hi,

We have had a new boiler installed (Worcester Greenstar 4000) with a cylinder, along with a Tado system (2 zones, one ground floor, another second floor), during the winter.

As the weather has got warmer we have not had the heating on. But in doing this we are finding that we don’t have any hot water, even though the hot water is turned on constantly in the app.

The only way to get hot water is to, have the heating on (which isn’t required in the warmer weather) or boost the system for a period of time before we have a shower etc, which doesn’t seem like a very efficient way of doing things.

Has anyone encountered a similar issue? Or has any advice?

Any help much appreciated

Comments

  • wateroakley
    wateroakley Volunteer Moderator
    edited May 2022

    @CChi The app has no direct control of the hot water for a combi boiler. For a system boiler, you’ll need to check the lights and switched mains 240v output. Too many potential wiring issues to answer definitively. Last time I fixed this described problem, no hot water, was incorrect wiring that affected a mid-position zone valve. The issue was an unconnected wire at the Drayton time controller (not Tado).

    Suggest you revert to the installer.

    Kr. H.

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  • wateroakley
    wateroakley Volunteer Moderator

    @GrayDav4276 I was thinking of CChi’s ‘cylinder’ as a HW tank heated by the boiler, like an s or y plan. If I’m wrong, sorry for any confusion.

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