Worked great for several years. Suddenly stopped. Replaced batteries, cleaned contacts. No sign of life. Is there a way to bypass the thermostat and fire up the boiler until we can get a new one? Than…
Hi, I'm trying to replace an existing Tado Smart Thermostat with the same model, as the original one keeps depleting batteries. I thought it would be a simple job of just removing the old one and putt…
Hi, I have spoken to tado chat, and I am still unsure how to proceed. I am happy to contact a professional installer if needed. Here's the basic setup I have a tado wired thermostat and 6 TRVs upstair…
Hi, We have had a new boiler installed (Worcester Greenstar 4000) with a cylinder, along with a Tado system (2 zones, one ground floor, another second floor), during the winter. As the weather has got…
I’ve had Tado installed with the bridge / wireless stat / 4 x TRVs for over a year, always worked fine. Suddenly and for no apparent reason, it doesn’t want to hear the house to temp. Hot water works …
Hoping one of the Guru's out there might help and put my mind at ease. Background: Recently had a Worcester 30i installed by British Gas, they used a contracted electrician to do the wiring. He also w…
I recently installed the starter kit with a smart thermostat in my lounge with the TRV left fully open. All other rooms were left with conventional thermostats. Everything worked well. I have now adde…
New to Tado - just installed the starter kit, very pleased. My question is would you have a wireless temperature sensor in the same room/location were you have a tado Radiator thermostat 🤔 Regards Bo…
Before I had my new combi boiler and Tado installed I had an older system with a separate water tank. If that old boiler ever had issues I could simply use the condenser heater in the water tank and s…
Hi - hopefully a relatively easy question. I have a Worcester Bosch combi boiler, with what I think are two separate zones - one is 'almost all of the house' and the other is the underfloor heating in…
Just had our old boiler replaced and the new Ideal vogue 32 boiler is connected with opentherm. So now the boiler modulates which is great. However the hot water preheat on the boiler is set to off. C…
Please can you give some clear guidance on how to extend battery life. This is important as I am not able to visit my house in Switzerland for a while, do to the current lock-down. I do not want the b…
Hi! I am renovating my house and have been advised to try Tado instead of Nest. With Nest I know exactly what I need to buy but with Tado I am struggling. My set up is as below: Boiler - Vaillant or B…
Hi, I have installed my tado kit last night. However the CH is not turning on when calling for heat. Can someone advise me if my installation is correct please? For reference my set up is two radiator…
Since the start of Spring, I’ve had my thermostats set to off (frost protection). I’ve done this with the slider in the app and set it to stay off until I resume schedule. The upstairs thermostat seem…
Can anyone clarify a question about smart radiator valves, please? Currently, we have a single wireless Tado thermostat at the moment which controls the whole house, but plan to add some smart radiato…
Hi all, I am considering buying Tado for my house. Ihave few questions: 1) What happens if I set the thermostat to 20 degrees and the temperature in the room where the thermostat gets to 20 degrees, I…
I have 12 TRV;s installed for about 6 months now. I have now replaced 4 batteries and it seems like every month this is happening. My suspicion is that the devices sold to me are old and the batteries…
I have tado v2 and want to replace the wired thermostat with wireless thermostat. I have a hot water cylinder and it currently controls hot water and heating Can I just buy a tado wireless thermostat …
Just got my first Tado product, smart ac controller v3+. Trying to get it set up, but Tado app is stuck at Home screen. Circle only rotating and nothin happens. Also if I try to add device from settin…
For the last couple of days the heating hasn't come on, either with a schedule or if I boost it in the app. The app shows the rooms as heating but the boiler is not kicking in Any ideas?
Hi all, I've been chatting to Tado support, who confirmed that my heating system is compatible with the Tado wireless starter kit, but they advised I'd need a heating engineer to install it. I had an …
After just migrating from Nest to Tado I'm trying to compare how long my Combi boiler has been on during the day. Nest helpfully showed the total heat time during the day but i've been unable to find …
Hi tado, I guess you fired your UX designer, because the changes in 6.40+ are horrible. Two major things are changed: You have to hold your phone with two hands now, to change the temperature. Because…
Hey! I have set up a wired thermostat as a live switch for 2 mechanical thermostatic valves that control the flow of the UFH. With the wired thermostat set as a separate heat zone, it controls the val…
Hi was wondering if anyone could help please. I need to move my wireless extension box (part of the V3+ kit) and the 4 core cable that was originally supplied will be too short, does anyone know the w…
Hi, new to Tado system still learning. Question on the energy tariff, you can put in your unit cost. Is it in £ or pence my rate for gas is 3.31p/kWh I have put in 3.31 but it looks like it’s using a …