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around the thermostat
Hi, I have two Tado rad thermostats in my kitchen that are linked together. I have two further rad thermostats in my lounge and study. The smart thermostat is also in the kitchen. The problem I have is that whilst the tado rad thermostats do a pretty good job within their respective rooms, the rest of the homes radiators…
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I WANT TO TALK TO SOMEONE
I am sick and tired of companies that push you to use forums of frequently asked questions to find answers. Its Bo...cks I just want to talk to someone and not go through a press button 1 for ...... now select from one of 4 option...... Im fast loosing interest in ordering what I need from Tado. I want to control my hot…
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How do I ensure rads without smart TRVs are heated when rooms with smart TRVs are all warm enough?
I have some rooms with Smart TRVs and some without (i.e. old fashioned manual radiator thermostats). How do I ensure the boiler continues to run such that the non 'smart' rooms are heated if the 'smart' rooms are all warm enough such that there is no call for heat from those smart TRVs?
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why are my TRV's overheating in certain rooms
as it says. despite being limited, several of my TRV's are just non-stop heating. ie set to 21 degrees C, they are now at 24 degrees. any help?
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Does tado° work with HomeKit
I use HomeKit to control a few smart devcies at home, is tado° compatible?
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App says "No remote access" on all devices - any advice welcome
I have several smart TRVs, all of which were working fine until yesterday. Suddenly all change with none of them being accessible on the app...just the cross with "no remote access" written underneath. The following may be relevant: 1) My bridge has all 3 lights on and claims to be connected to the internet; 2) I can blink…
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Can anyone tell me how i can cancel a half done thermostat installation
When I was halfway through installing/connecting the smart thermostat hit problems so I changed my intended installation to include an extension, despite contacting Tado by email and chat request they reset/cancel the thermostat installation nothing has been done ...now it's the week end and I'm stuck unless someone can…
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Wiring up the extension kit
Hi I’m hoping someone can clarify something. I have received my personalised instructions and have been told I need a cable for my extension kit. They say I can buy this locally (which I have to do as plumber is coming tomorrow to fit for me). The diagrams seem to imply that I need 240V power cable that is wired into the…
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Why is my tado not turning the heating off when the temperature is at 20.6
My thermostat is not turning off my heating even though it registers the ten above 20
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Smart thermostat as "remote control"
Is it possible to use the smart thermostat as sort of remote control for the smart radiator thermostat? So I already have a smart thermostat in the living room connected via cable to my boiler. I am wondering if I can place another smart thermostat in my bedroom as sort of "remote control" (not connected to anything via…
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Hive Integration via IFTTT Triggers ?
I currently have Hive Active Heating and Tado TRV's on all radiators - this includes a Tado TRV in the room with the Hive Thermostat. I want to be able to turn the boiler on, via the Hive Thermostat, if any of the TRV's call for heat and the boiler is OFF - which will be the case if the Hive Thermostat is at target…
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will it work for - 2 zone heating and hot water
I have underfloor heating on zone 1 and radiators on zone 2. I have hot stare on a BUT2 controller. Will the tado system work for this?
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Smart radiator valve continuosly on, even if should be off
Hi, I am facing a very annoying experience with several smart radiator thermostat valves. For the second (actually third) time in less than 2 months, I have some valves that do not close the radiator compltely. According to application the valve is OFF ut the radiator keeps warming up. Last time I created a ticket to…
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Tado not turning the heating off
I’ve had the Tado for nearly 2 years and not had any problems with it, yet tonight and the Monday night just gone the app would not turn the heating off. It’s ridiculously hot and goes beyond the 25 degrees! It was fine last night and only when I reset the thermostat does it finally turn off. When we have had this issue it…
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Starting up
I have bought 2 tado and the first one did sign up and I could control it. Bu then I should add number 2 and now nothing is working. I can´t get in touch with any of them regards Elecon
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moving house
moving house do not want to take Tado with me help
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Tado not causing heating demand despite rooms being too cold
I have three rooms that are several degrees below the required temperature (up to 4 degrees celicus). They have been this way for some time (30 minutes+). However, they are not causing central heating demand on the boiler. Two of the rooms are controlled by radiator stats, and the other by a room stat and two radiator…
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How do I change my wi-fi credentials on my smart thermostat and bridge?
Hi , My wi-fi router was replaced today and now my smart thermostat, extension kit and bridge all say 'no remote access' How can I delete my wi-fi credentials and input my new routers details?
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House is cold, boiler won’t fire
No heating this morning, have reset everything but still no joy. Have raised a ticket
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Purchased a used radiator thermostat to add to my system , how do I add without registration code.
Purchased a radiator thermostat head on E-Bay to add to my system but I don't have a code to complete registration, how do I go about completing install ?
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App is crashing
Since earlier on tonight my app keeps crashing and now won't even open. I've deleted the app and reinstalled again and the same thing keeps happening. Is it a bug in the latest update?
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Pairing replacement thermostat
Tado sent me a replacement rad thermostat I can not get it to pair. 1) I pressed the pairing button on the bridge and the pairing LED is flashing 2) i pressed the pairing button on the thermostat I get ..... ..... .....i them get E0 error code The thermostat is registered to my system.
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setup question
Hi, tried to register my thermostat but then I had to register the extension kit which I didn’t have. So today I received the extension kit, tried registering and then got the message I have to wait 2 days for the engineers to prepare the installation. I don’t understand..
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IFTTT applets triggered many hours after the event
I have noticed that since 02 MAR, my IFTTT applets triggered by switching to Away or Home mode most times fire many hours after the event, which makes them pointless. For example (delayed actions are highlighted in bold): Mode changed to Away Mode on February 26, 2019 at 11:44AM. Applet ran Feb 26 - 11:44 AM Mode changed…
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Tado reporting 2 degrees higher
Hi. My central thermostat is reporting 2 more degrees than a smart AC thermostat sitting next to it and a meteorological station. I know I can use the offset, but it feels wrong... is it defective? Sometimes has reported 4 extra degrees, so I am not fully sure the deviation is linear.
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Serial Number already registered
Hi, I just purchased the Tado Smart AC control and going through the set up process and then it says the device is already registered to another household with the serial number. What can I do?
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Tadoº app and Apple Homekit
Having made changes to Rooms and the Accessories in them in Tadoº app Apple Homekit is not updating to reflect these. Any thoughts. Thanks.
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Fittings doesn't match Danfoss termostates
Hello - I have got som starter-kit from Tado - but the plastic fittings that should be mounted on my radiator-vent - doesn't fit - it is actualle a little too big - it fits but you cant tighten it. Where can I get new fittings??? that fits - Tado apperently doesn't have a support that you could write to???? Brgds Niels
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Thermostat Battery Replacement Woes
Ever since I bought my Tado v2 a few years back, I've had loads of issues with replacing the batteries. Each time i have tried to put batteries in, it is hit or miss (usually miss) whether the thermostat powers up... i really don't know of a technique for it to work each time... every time i spend about half an hour…
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Extension Kit saying no remote access - but no obvious issues
My app and account is saying there is no remote access to my extension kit - however the 3 lights are all lit on the bridge, I have no internet issues and the devices are paired....the heating and hot water are working - but still I have a red dot against my devices and no remote access next to extension kit - any ideas?