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New House has Tado registered to previous owner
Hello, I have recently purchased a new property where the previous owner left all their tado devices for our use. When I tried to register these devices it says they have been registered in someone else's name. Unfortunately we do not have direct contact details for the previous owners whose name I presume they are…
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Installation help- Ideal Code Combi ESP1 38
Hi my father a plumbing and gas engineer has installed our Ideal Code Combi ESP1 38. He isn't tech savvy so my choice of a smart thermostat wasn't a good choice for him haha! Anyway, the boiler has no thermostat/programmer/controller currently but I own a tado thermostat and extension kit. Currently our hot water is on as…
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New installation
I’m about to install Tado thermostat ,extension and bridge. Which is the best order to do it in with regard to fitting and pairing
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Hot Water switched on Heating also
I’ve recently installed a smart thermostat and an extension kit. The problem I have is that when the hot water switches on it also switches on the central heating. This results in the room getting uncomfortably warm and the water not heating up fast enough. Tado have confirmed that all connections are correct. I can only…
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Tado AC cannot recognise my AC remote
I bought a new AC recently. The brand is ‘General’ aswx12leca. Tado AC seems cannot work well with my AC Remote. Would there be any update in the app?
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Temperature overshooting
Hello, recently I setup 2nd zone in my house however the temperature usually overshoots when a schedule kicks in. There are two radiators (both with Tado thermostatic valve) so it takes quite a short time to heat to set temperature. Is there any learning period, can I expect Tado to stop heating earlier so that temperature…
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5V external Power for smart thermostat radiator valve
Does anyone know, if we can use ext. 5V1A as Power for the smart thermostat radiator valves? As the 2xAA cells only provide 3V I am in fear of damaging the device with ext. 5V. I'm fine with hacking a cable into the thermostat, but I don't want to kill it completly with too much voltage. I am asking because I know devices…
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Worcester Bosch Greenstar 8000 Life 40C
Hi I've just had a Worcester Bosch Greenstar 8000 Life 40C installed but I've not had a timer or thermostat installed. I've not bought it yet but I'm going to Tado to control the central heatining, initially with just the starter extension kits and, when cashflow allows, upgrade each of the rooms to have a Tado TRV and…
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Homekit
Hi Sometimes the on/off buttons for my thermostats are not responding. I can push the on button, but is goes back to off. Solution is turn on flymode on the iPhone, and off again then i works like a charme. Anyone who's got a solution for this issue, or have had the same experience?
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How do the Radiator thermostats work efficiently
Just wondering how much effect the heat from the pipes effects the radiator thermostat. Is there a danger that the valve shuts down early due to the thermostat reading the heat from the pipes rather than the heat in the middle of the room.
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Having trouble setting up my Smart AC Controller V3
After the smart AC controller says "Tado" and "Hi" it displays the numbmer 7248 and I am unable to setup the device. Any help would be appreciated.
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Setup question
Hi! I'm in a bit of dilemma. We have Viessmann 222-W B2LB + Vitotronic 200 HO2B and Vitotrol 200 setup in our house. But we also have external sensor for temperature mounted on the outside of house and i'm unsure which setup option should I pick? If I pick boiler with external option i also have to buy extension unit, if i…
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Heating on continuously....
I have encountered an interesting and frustrating issue with my Tado system... I have a thermostat and extension kit which has been working for over three years without a hiccup, however last week I came home to find my house temperature at 29 degrees despite the thermostat being set at only 20! The software showed no…
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How do you add extra Schedule
Hi, How do you add another 2nd or 3rd schedule besides the standard one? Thanks, Mike
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Extension Kit Setup
Hi, I’ve already installed a working Smart Thermostat and Bridge but wanted to add an Extension kit to control my hot water. I’ve partially installed the Kit and it is paired but the installation will not complete. It stated that Tado needed more info. I’ve already sent the info but the response said there was an update…
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Different wiring than illustrated in walkthrough
Hi, I’m installing the extension kit where my Drayton Lifestyle LP111 was. This is what I’m presented with in the walkthrough But this is what I see: I’m not really sure how to proceed. Any help appreciated.
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Average temperatures
What are the average temperatures for a 3 bedroom house and the overnight average temperature settings
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Home setup
Hey, Need some help to decide on what do I need to control my house heating systems. I have wet underfloor heating downstairs, two radiators upstairs, and a bypass underfloor heating in bathroom (no manifold). I do not need to control the radiators upstairs for now, as I am hardly every switching them on. Do I understand…
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AC not heating when in thermostatic mode
Hi, When using the AC in thermostatic mode, swapping to heating instead of cooling does not activate the heating on my AC. Swapping to manual control, then heating works well, but this also leaves the AC on at all times. I'm using the Toshiba Mirai 13 AC. - Syversen
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Function of thermostat and radiator thermostat
Hi, I have several questions about logic/function of these thermostats: can radiator thermostat power on/off the boiler when I use smart thermostat? when I use in the same room smart thermostat and radiator thermostat, what will be the function of the smart thermostat? Just power on/off the boiler and schedule will be…
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Why do I need an extension kit?
New installation - I’ve got a Drayton LP111 controller in the center of the house and an Ideal Logic Max C30 boiler in the garage. These are connected by wire. Can I use the Smart Thermostat instead of the Drayton controller? Why do I also need the extension kit? The thermostat and the controller will sit side by side.…
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Is there a List of things that I can say to Alexa / Siri ?
Is there a List of things that I can say to Alexa / Siri someplace, please. Ta.
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Problem with bridge power connection
My bridge only works if the usb power connection is pushed across sideways. I've jammed something between the two plugs and it is usually OK but occasionally it still stops working. Is this a common problem or do others have it? Do you think Tado would replace my bridge for one that doesn't have this fault?
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Tado App / System issue
I am looking for some ideas as to issues experienced with my tado system. I have a Internet Bridge, Extension kit and a single Smart Thermostat My Central Heating has been off over summer via the Smart Schedule in the App with only the hot water coming on twice a day. The other day it felt colder so I decided to put the…
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Advice on set up with underfloor heating/multi zone.
I have underfloor heating downstairs, its a water system and it has been set up possibly in an unusual way. There is no separate control panel for this, it is controlled by the water channel on the central heating programmer. There is a wired thermostat downstairs as well. upstairs are normal radiators and these are…
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Strange indications of temperature measurement
Hello All, Why does the system show me that the room is heated even though the desired temperature has been reached? The room is not heated and yet the system shows that the heating is working. Sometimes it happens that the room is heated even though the temperature is reached as indicated. This causes the rooms to…
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Smart Radiator TRVs - ambient light sensor?
Hi, Do the smart radiator thermostats have temperature, humidity and ambient light sensors or is it just the Tado room thermostat which has a light sensor? If it does, is it available in an API? Thanks Will
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Wiring for a zone valve controller
I have two zone valves. These are wired into a wiring centre with one zone being controlled by a 4 channel time clock. The other is permanently on - and this is the zone valve i wish to control using an extension kit linked to TRVs - can someone help with the wiring? Our valves are these Thanks in advance
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How to complete the Air con non-thermostatic setup
Hi, So I opted for non-thermostatic setup and for complete control rather than selecting a command set I chose to "teach tado". This process is extremely lengthy and understandably so with so many commands to teach. After an hour of teaching tado new commands I still wasn't finished. Thankfully I saw the "complete later"…
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Why has the approved installers list vanished?
I've just moved home and wanting to reinstall Tado, but I've been told by one of the Tado reps that the approved installers list no longer exists. I'd like to know why? Seems really dumb that Tado is purposefully reintroducing barriers to use their products.