I have followed the instructions precisely for installing the extension kit and the room thermostat but I cannot control my hot water only the heating which works fine.
Happy ;New Year all! Currently considering Tado. I have a two zone system with a a wired thermostat in the lounge and bedroom. I also have a separate timer for the boiler. Both thermostats have a an a…
I bought a v3 starter kit (bridge and two trvs) which I've installed so I presume I have the v3 app, how do I check? I've just bought a smart thermostat and extension kit but these are v3+. Will it au…
I am the v3 app which I paid for . Taco is consistently saying I am away and so no heating until I overuse it . Does not pick up my location . Have checked all the phone settings and emailed tado who …
Hi, I've bought an Tado Smart Thermostat but when adding the device I have chosen the wrong settings for my boiler. Does anyone know how I can redo the setup? I can't remove the device to start over a…
Hi all. Been reading the forum about the 10 room limit. Whilst I’m another unhappy customer - I’m not going to ask the question again. What I do want to know though if people do know - if I group a nu…
I have 3 rooms configured in tado, and i was wondering how you handle managing the below scenarios - maybe you have better solutions than mine! 1) Manually turn off heating for the whole house - for e…
Hi, I can‘t add the Smart AC control to Apple Homekit. It’s connected to the internet and the tado app is working perfectly, but every time when I try to add it to Homekit I get the message: ‘’Couldn’…
One of my STRV,s (v3+) is showing too low humidity (30%) I’m pretty sure this isn’t the case as we are in an old house (solid wall construction) and expect it too high not low. Has anyone else had iss…
Hello, If I buy tado v3+ but do not take out the subscription, how much 'effort' is required in the app to turn the heating on/off manually as opposed to auto. All the backlash I'm reading seems to su…
I have Auto-Assist active and am currently out of the country. On looking at the Tado app I see that the heating is remaining inactive whilst nobody is home but the Hot Water is still being heated in …
Hi Guys, I have purchased 4 radiator thermostats and just fitted 2 at the moment, I am wondering if I can set the location of a user so that their bedroom (which has a smart thermostat fitted) will no…
I’m not sure which way the offset works, if the valve says it’s 19 but it’s actually 22 does that mean the offset needs to be 3, as in it’s 3 degrees higher? Or do you need to tell it -3 as in the val…
Hi, can anyone help please. I need to surface mount my thermostat and run cable trunking to it. Has anyone found a surface box that the thermostat will fit into / on. I know that Tado sell a trim plat…
Hi I have set up a thermostat and extension for hot water system. The hot water works. The heating doesn't... When I increase the temperature on the thermostat the boiler kicks in but the radiators do…
Hi, Is there any way to disable the alteration of temperature on the radiator valve to prevent a child from altering the temperature. I.e. disable manual control and only allow from phone or wall oper…
Hi, Just installed Tado. My set up contains Smart Thermostat, extension kit and 7 TRVs. We have two smart phones both with the Tado app installed. However, I do not get geofencing. It correctly determ…
Hi, Managed to set up my internet bridge and first smart TRV no problem. Now I want to add an extension kit. I tried on my phone, it said to go to the website which I did. On the website I go into my …
Hi So far I have replaced one Danfoss TRV with a Tado radiator stat, linked by a V3+ bridge to my android phone, and it works well in a spare bedroom room that is used occasionally. That was the easy …
Hi there I'm new here.. And I'm so excited about this Tado product, therefor I'm about to buy the whole Starter Kit. BUT the main question of this all... Is my Central Heating Chaffoteaux Niagara Gree…
I had occasion to copy a post from yourselves informing a member here who had no heating at all, what your emergency procedures are. My post had to go to you for approval - how useful is that in an em…
Yesterday I checked the battery health via the app of all the radiators and they all reported as good. Today one of them needs replacing . Considering when I tested them after taking them out they wer…
Is there a way to switch all heaters off with one click rather than having to switch them all off individually? The old app did at least allow to me to swipe from one room to the next, but the new ver…
On the mobile app there is (was?) a button to set "away mode", but I can't find the button to set it back to home mode. It is now pretty cold in my home... How can I manually toggle between the 2 mode…
Just bought smart TRV starter kit (2 TRV's & ethernet bridge) and another 8 TRV's for an HMO property. All working great but as tenants work individual shifts there's time just one room is occupied - …
