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Tado X radiator thermostat “unmounts” from radiator
So I’ve experienced this twice now in 2 different rooms. The thermostat suddenly thinks it is not mounted and the heat just rises like crazy. No one touched the thermostat or made any manual adjustments or anything. Only “warning” I get is looking in the app and seeing that a room is set to 20°C but actual temperature is…
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Tado X - Central Heating LED always on
This is a Tado X question specific to the UK version of the Wireless Receiver X. I have it connected to my Worcester Greenstar Highflow 440 using relay contacts for both CH and HW. It is working fine, with both CH and HW confirmed working. However the LED for the CH is permanently on, it is not going on/off with the relay…
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Exposure of additional information to Matter for Tado X Radiator Thermostat
Hello, I'd like to ask if the development roadmap for the Tado X Radiator Thermostats has the exposure of additional entities to Matter planned in the near future? I'd like to see the battery % and also the valve position (valve open %) directly within the connected home automation ecosystem through Matter, which is…
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Can you replace Danfoss TPOne-M with the Wired Smart Thermostat X?
Hello! Hoping the community can help me out on this one! I have a Danfoss TPOne-M installed in my new build, which controls the heating only. I'm interested in replacing it with the Thermostat X, but I'm struggling to understand whether its ok to replace it as customer agents on the ChatBot take hours to reply and the…
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Tado X devices randomly dropping off the network
I replaced my legacy Tado system with Tado X and I realised, that my devices randomly drop off Thread network. Never had that issue previously. Same location of bridge and end devices. They just drop off randomly but usually at least a couple of devices are offline. They are not even the furthest away devices from the…
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TADO X - support cannot set water temperature
Hello everyone, I installed my first Tado X kit with thermostat yesterday, set in Opentherm mode. As I have read in the forum, many complain about the fact that it is not possible to manually set the water heating and domestic hot water temperatures in the tado APP. Obviously my boiler doesn't allow me to set these…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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Tado X Programmer Looses Internet Connection
Hi, My Programmer has lost its internet connection twice since I set it up two weeks ago. When it is connected all 3 wi-fi lights are lit, so it has a good strong signal. Restarting it fixes the problem, until next time! I am wondering if the programmer has any difficulties with Mesh wi-fi. I have one name for both 2.4gHz…
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Dual zone, multi valve with Tado X
Hello, I am interested in Tado X to replace my current heatmiser setup. I have 2 zones, 2 wireless thermostats, 2 valves/pumps. 1 thermostat controls 1 valve/pump for water based underfloor heating and the other controls the other valve/pump for the radiators. Boiler is wired into a Heatmiser UH8 RF wiring centre. What…
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All Tado X devices disconnected
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
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No hot water after installation
Hi, I currently have a Baxi duo-tec combi boiler with a wired Drayton thermostat called CombiStat, as well as a Drayton programmer on the wall. The programmer has options for the heating and hot water, these are off, timed, once, and on. The programmer does not control our hot water and this setting is always off. I…
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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Tado X Device Naming
When adding devices to the Tado X system, there is a prompt to change the name. However making any change seems to have no affect at all.
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Will this set up work with Tado X
Hi everyone I'm pretty new to Tado and after 2 months of living with the X system, so far so good. But I'm looking to add some more kit and would appreciate some advice. I have 4 Tado X wired thermostats, one for each floor of my house, each controlling the valves to my combi boiler through the control panel / main zone…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Hot water control like in V3 - other device control i.e. Apple Home, Google Home or Home Assistant
I have found it impossible to see any control of the hot water in any of the Matter/Thread control systems. It is impossible to add the wireless controller X to any of Apple Home, Google Home or Home Assistant. The only place that hot water can be controlled is through the app, and then only with the facility to set a…
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Daikin Heat Pump Compatibility
I am looking for a smart home heating solution and contacted support to assess compatibility for Tado X which states it accommodates under floor systems. Support informed me that Tado X is not compatible with Daikin Altherma R F - EHVH-CB and Daikin ERLQ006CAV3. I would suggest adding compatibility as this is a widely…
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Feature proposal
Hello I have a Smart Thermostat X from your company and the problem is that it turns on and off too frequently (every 10 minutes). Why don't you add a feature in the app: if I set the room temperature to 23°C, it should go until 23.2°C (or whatever I want, +0.1, +0.2, +0.3) so that the heating system would run much less.…