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New Device - Tado Immersion Hot Water Heating Controller
Many homes having a hot water storage cylinder would also have the hot water heated by an element in the cylinder either as standard or as a backup option to the gas heating system. I wanted to raise this subject here to help gauge if there is actually an interest within the community of Tado users? Do you have a hot water…
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Heat pump heating levels
I have a wireless thermostat, Tado V3+, controlling an air-water heat pump, via an On/Off contact and I would like to understand how the thermostat manages to get three different heating levels (High, Medium, Low) by just swiching the contact; I guess it does it by varying the duty cycle but Iwould like to see this…
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Wireless Receiver with Tado X
Is there/will be a product in the Tado X line similar to Wireless receiver?
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Geo-fencing Home/Away tile disappeared earlier today and miraculously re-appeared later?
We've been out today and set Tado 'Away' at 6:15 a.m. When we came home, shortly before midday, the Home/Away tile has disappeared from all our devices (x2 iPhone, x2 iPad). It first disappeared on SWMBO's devices, then shortly afterwards on mine. Looking into what is happening at our end, the tile has miraculously…
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Smart boiler pressure gauge
Please create a smart boiler pressure gauge so that we can view boiler water pressure in the Tado app. I would like to get a notification from the Tado app if water pressure drops too low. Many thanks for your consideration.
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Zone controllers + Wired Thermostat
I have a Tado wired thermostat on the wall in the hall with a Tado Extension Kit in the airing cupboard. I have TRVs on all my radiators. It appears from my app that the Extension Kit is my zone controller? I thought the Extension Kit was what enable Tado to control my hot water not my heating? Shouldn't the Wired…
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How to avoid thermostat battery depletion when away for long periods?
Hello! When I leave home for several days I usually switch off my internet router and the tado bridge. Then, when I am back, it is usual that some smart radiator thermostat issue a low battery notification, even when the batteries are quite new. I found this support article where it is explained that if the Internet Bridge…
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Wireless thermostat broken and NOTHING works!
Hi - the previous night, my wireless thermostat stopped working (I tried changing batteries, calling support, etc, but it's definitely broken). Now, nothing in the C/H or hot water systems works. The app shows everything as offline and when I press the manual hot water and central heating buttons on the extension box, the…
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How to stop Tado from continuing to call for heat even after the room's thermostats are set to OFF
Over the weekend, we noticed that some radiators were still calling for heat at midnight even though the schedule was set to have the heating OFF from 23:00. I would have expected that OFF meant off and not I'll just maintain the temperature for another hour. I understand that Tado can 'choose' to keep heating and cause an…
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Two Tado systems one house
I submitted a post yesterday that seems to have disappeared. I have tado in my house and need a separate one in the annex. Both areas are connected to a system boiler on separate valves. Can I install two systems using one Tado account and the same app? I need both of them to work on one account so that I can control them…
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viessmann vitocal 100-a heat pump optimizer
I see the viessmann vitocal 100-a is not compatible with the heat pump optimizer, do you know if this is going to be added soon to the compatibility list or it might never happen? Thanks.
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Potential New user - so confused!
Hello, I am having my house rebuilt, and the plumber has suggested Tado. We will have 3 Underfloor heating Zones (Study/Kitchen/Utility) as well as about 15 radiators (on a single zone). He is proposing only having a single Wired thermastat (In the utility, close to the boiler), he has also said all we do is just setup…
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Heating
Todo app is telling me I’m useing more than I am
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Enhancing Security Measures with MFA/2FA
Hello Tado Community, I hope everyone is enjoying their Tado systems as much as I am. I currently have one internet bridge, two thermostats, and eleven smart radiator thermostats installed in my home. The system works fantastically and has greatly improved my home's comfort and efficiency. However, I have a concern about…
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Wired thermostat and programmer not affecting heating.
My Tado wired thermostat and existing programmer are not seemingly talking to each other or the boiler. Ive followed the installation instructions and they all appear to be working on the surface but when I put the boiler on as normal the central heating comes on full blast. Do I need to change the wiring of the programmer…
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How to switch the receiver off.
Hi all, as long as you know, it is possible to switch the receiver off? The heating is off now so I would like to switch it off. At least I would like to switch the LED's off. Thanks.
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Google Home Integration for On/Off Hot Water
I have a fairly old boiler with no digital temp control. Tado supports simply turning the hot water on or off. Google Home shows a entry for the hot water but does not allow me to change its state. Tado support told me: "You have the Hot Water tile enabled in your tado° app. However it is a relay ON/OFF control and you can…
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Make On/Off Controls Available on Home Screen
It would be more convenient if each tile included a basic on/off control to save you having to go into a new screen first. You already display a 'power' icon in the top right of each tile - see attach - make this live so that clicking it actually works. See Tapo smart device app for example where this is already supported
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Tado fire up the heater regularly even the whole system is set to off
I installed my Tado system for two months, it works beautifully during the cool time, keeping the house with constant temperature and comfort for the whole day. When I check the meters, Tado system greatly reduce the gas usage. I have 1 wireless receiver connected to the boiler, 1 wireless temperature sensor, 1 Internet…
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Inaccurate humidity reading.
I have one radiator valve which gives an artificially high reading. I have checked humidity reading with other stand alone meters which all gave the same lower reading. Is there any way to reset the humidity reading provided by this valve?
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Tado Wireless Receiver
Hi, im having an issue setting up my tado wireless receiver, linked up what i believe is correct, but the lights are just not coming on. Previous was a Honeywell ST4600C, wiring shown below with the wiring for the tado as well.
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Smart Thermostat broken and no hot water
Hi. I have a smart thermostat and several tado trvs. All have been working well. I mainly use the smart thermostat to control the hot water but it is also in a bathroom that does not have a tado trv to keep the bathroom warm when all other rooms are off. The smart thermostat has stopped working and we have had no hot…
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error 03 when adding smart radiator thermostat wireless
I am trying to add a new smart wireless thermostat to control the radiator in a room based on the loft. When I try to add the new smart radiator thermostat ita talea a long time until eventually I see a code error 03 on the device. Could this be because the device is too far away from the central internet bridge?
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Support for "S plan" with single motorised valve.
Hi folks, I'm looking to upgrade my old thermostat to Tado with hot water control. The problem I'm facing is that my system is not a completely standard S Plan, instead there is only one motorised valve which either allows hot water to flow into CH or not. In other words, the HW is always on and only CH is optional. My…
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Truly terrible hardware, how do I resolve....?
Hi all, Like most folk, I'm struggling with the Tado bridge, the appalling software design (eg no backup schedules, pointless cloud dependency) and the hardware design from the cretaceous period (I mean I've never seen any firm recommend to get their bridge working you need to buy a 10Mbps half duplex switch as well as…
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Combi boiler hot water control
Hello everyone. A bit of pickle here with hot water control and i can't seem to find an answer to it. I have a vaillant ecotec pro (vcw 289 i believe) hooked up to tado via ebus. Works like a charm when it comes to heating, no issues here. But i have a problem with hot water control as it seems to have overtaken the…
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One-click hot water control with 'turn off water' and 'resume schedule' button
I use the mobile app to control my central heating and hot water system. I don't use geofencing as my wife often leaves her phone at home. I do however frequently use the option to 'Turn OFF all rooms' and then 'Resume schedule' later. I would really love a similar option to 'Turn OFF hot water' and then resume the hot…
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Humidity/ adjusting temp offset
I have trv on all rads. Humidity levels read 65-75% increased risk of mould when heating offf. It's an old house in good condition no condensation or damp open windows regularly. I read about adjusting temperature offset facility mine are sitting at 0. Do I adjust them to help readings improve?? Do I add or reduce ? Any…
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Customer Service
We have had Tado for about 18mths now, 14 of which it has worked, these were the good times. We chose to change our Internet provider to Virgin and the system has now not worked since January 24. We have contacted customer support (bots and messaging service) which is horrendous. We have tried to follow the instructions to…
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my.tado.com : support for 2FA
Hi. There is a ETA for support 2FA for the accesso to my.tado.com ? Best regards