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Tado X is really a nightmare. It took me more than 4 hours to configure it as the devices were not connecting, the bridge was giving weird errors, devices were requesting a Matter bridge router, etc.. I had to factory reset the router twice. Now finally it appear everything is connected and I need to connect it to alexa…
Just received my Tado Wireless Receiver X + Wireless Temperature Sensor + 8 RTV's. Installing the Wireless Receiver worked fine (it seems). But none of the other products seem to be able to connect through Matter with me. Ipv6 is enabled on the router, but it always stops at "generating Matter credentials". Multiple…
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
Can someone help me understand what am I missing? I am on vacation, recently installed and setup Tado X with Bridge. For some reason, despite trying all possible options between Setting Away default temperature to 15.5* - Marking Away in Geofencing option manually Turing heating off (to Frost protection) Changing my…
Energy IQ needs to be flexible as not every person billing cycle starts on the 1st of the month. My billing cycle is 21st to 22nd the following month, it would be nice to have the flexibility of being able to change the date range. Without this, the data will continue to be incorrect. I'm sure it doesn't require that much…
Hi there, I wish to add historical data from heating bills but Tado won't let me enter any start dates earlier than when I installed Tado. How can I make comparisons if there's no earlier data present. Is this usual? Any comments will be greatly appreciated. Chris
Hi volks, can I also use the tado underfloor heating thermostat to operate for purely electric heating system? According to the tado website (https://support.tado.com/de/articles/3557820-ist-tado-kompatibel-mit-elektrischen-heizsystemen), this is possible for small areas up to 3A. But in this case I should consult an…
Hi a few days ago my heating stopped working . Battery was low in handheld so replaced battery in case it was that . Shows room temperature and select heating and temperature but heating doesn't respond. Hot water all working fine though. Tried various things ..more new batteries and restarting unit on boiler etc but no…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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