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Urgent New Setup - Pre purchase questions...
Hi, Tado Community, I'm new around here! :) We currently have two Google n**t which have been appalling ( random switch on's / off, sticking relays and, the final nail being the common dreaded wifi error). So we managed to get a return tonight - yay! We have an Oil boiler which heats radiators and hot water. We have two…
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Server Problems Update (25 November 2024)
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset of users with tado° thermostats are also experiencing problems. tado° is doing its best to resolve this issue as quickly as…
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Will radiator run full power if battery runs flat?
Some other brands (almost) fully open the valve just before the battery runs flat. Do the Tado X Thermostats do something like this as well? If so, can I disable it? I don't need any kind of frost protection, as in-house temps never fall below 15°C.
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iOS App TestFlight Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
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Temperature Sensor X with Wired Smart Thermostat X
Hi, I use Wired Smart Thermostats X in all rooms separately to control my underfloor heating. In one room my the Smart Thermostat is installed on the wall outside the room. So it looks like the thermostat is measuring the temperature in another room. So I bought the Wireless Temperature Sensor X. However I don't see any…
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Merged: Add support for alternative schedules
This discussion has been merged.
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Can Tado X Thermostat handle 40 V from thermostat wire
I have a older boiler which gives 40 V from the thermostat wire. Can the Tado x handle this? FYI I'm swapping from a toon thermostat and removed the transformer bit in between which steps up the voltage to 50V. So the 40 V comes directly from the boiler ( measured on the two wires open therm). Hope someone can help, thanks!
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Intermittent Connection Issues with Tado X Thermostats - Apple TV Border Router
Setup Details: 3 Tado X Thermostats 4 Tado X Radiator Thermostats 2 Apple TVs acting as Thread border routers Issue Description: Initial Connection Problems: Despite successful initial setup, thermostats show as "disconnected" in the app Temporary fix achieved through factory reset and reconnection process Ongoing…
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Tado App iOS Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
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Tado X and Vitodens 050-W BPJD OpenTherm
Hello, Today I received and installed Tado X and Bridge to control my Vitodens 050-W BPJD. I used the cabling suggested by the app Relay pin NO/COM and it works. Later I found this post here that seems to confirm the boiler supports OpenTherm. My questions are: 1 - do I have to move cables from Relay to OpenTherm…
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Exposure of additional information to Matter for Tado X Radiator Thermostat
Hello, I'd like to ask if the development roadmap for the Tado X Radiator Thermostats has the exposure of additional entities to Matter planned in the near future? I'd like to see the battery % and also the valve position (valve open %) directly within the connected home automation ecosystem through Matter, which is…
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How do I disable geofencing for hot water using Tado X?
I have a system boiler which means I have a hot water tank. The water needs to be heated periodically to ensure Legionnaires disease does not grow in the tank. When Tado X is in Away mode the hot water can only be set to on or off, there is no schedule. I am about to go away for a month in the middle of winter and in Away…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Select how long boost hot water for Tado X
I've switched from the V3+ to Tado X due to connection issues with the bridge. With V3+ in the app I could select how long to boost my hot water for with the pencil, this was a vital feature for me. With tado X I can click boost but it is only set for 60 minutes and can't be edited. I see from tado's website this is a…
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Tado X via Matter - system topology differs between Tado app and Matter controllers
Hi! I installed Tado X devices recently and noticed one fundamental flaw. In Tado app the topology follows the former "room" concept. There are 2 significant downgrades however in comparison to the legacy systems: - it is not possible to set which device is used to measure room temperature (in the past it was possible to…
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Tado X Offline
So I woke up today and found my whole system offline, I've tried resetting / factory reseeting everything to no prevail. Really not sure how to continue is this common with other users I am thinking of returning as I now have no way of controlling my heating in my house. I thought buying the tado x with matter support…
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New Tado x user instal issues
Hi. Im totally new here and ive tried to find my answer before typing so apologies in advance if this has be addressed - please point me in the right direction. First issue is the app. Im running iphone 15 pro max ios 18.1 It wont load images for the step by step guide to instal into my Boiler. So I want to double check. I…
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Tado from Germany same as in the UK?
Good afternoon, I’m looking into buying a Tado for my home as well and as I am travelling between Germany and the UK a fair bit I am having an eye on the “Wireless Smart Thermostat X - Starter Kit + Smart Radiator Thermostat Quattro Pack X” as it is on offer in Germany at the moment. My question now: Is it exactly the same…