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Change your shipping delivery service provider
Not just me, but many other customers from ROMANIA are dissapointed with the service provided by UPS. Packages from Tado and other european businesses are not delivered and the reasons invoked by UPS are FALSE: incomplete contact information, the receiver was not available for delivery. UPS doesn't contact the receiver at…
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Added functionality to TADO SMART AC Control - Panasonic 8/10 degrees mode missing
Hello TADO, Please make an update to your current offering so that you can utilize this functionality on Panasonic air-air heat pumps. This useful feature 8/10 degrees feature is built-in to the heat pumps and is available on the standard remote control. I am convinced that a considerable number of TADO users in the Nordic…
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Local Mode option for Tado X
Reading the manuals it would seem that if a wireless temperature sensor goes offline, the controller will continue to heat as per the schedule. However, with the server issues the last couple of days I had the following; One Wireless receiver X controls one zone and hot water and was running a schedule. The wireless…
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Re Server failure issues
Hello I was asked to give a description of a concern I have, regarding your recent server outage and the lack of a fit for purpose local control option in the event of a server outage or loss of internet connection. I have ask my son Jon to write this, as he is a Chartered Engineer and more familiar with the technical…
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Merged: Spring/Summer and Autumn/Winter settings
This discussion has been merged.
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Tado Support
This has to be better. It’s the only real serious downside for me in the U.K. No phone number to call in emergency. No instant answer via online chat. It’s not good enough.
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From 5 to 6 digits meter readings in app
For more than a year I have not been able to upload my meter readings, as my meter is now above 100000 KWh. The app does not allow more than 5 digits, so my EnergyIQ is not very useful anymore. I do not understand that I may be the only person in the world with this issue.
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Ability to manage more than 1 Home
Hi, I would like to manage more than 1 Home from my Tado account. I'm quite sure I'm not the only one with this need ( vacation house, old parents house, etc. ), but seems this is a hard limit of TADO. I was asked by the customer support to create a second email address to achieve my request. But I think that this is a…
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Allow Device Nicknames
Surely this is a very basic want/need? When registering my Tado X device, I’m even prompted to add a custom name for the device, only then for that to be completely ignored by the app, which goes ahead and calls in by generic name. Am I missing something?
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Multiple internet bridge's
Hello, I'm having trouble with keeping all my devices connected to the internet bridge. I was thinking why can't tado software team roll out an update so you can have 2 or more internet bridge's on the same network at different places in the house to expand your coverage.
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Energy IQ
Energy IQ needs to be flexible as not every person billing cycle starts on the 1st of the month. My billing cycle is 21st to 22nd the following month, it would be nice to have the flexibility of being able to change the date range. Without this, the data will continue to be incorrect. I'm sure it doesn't require that much…
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show battery charge level as a percentage
Please show the battery charge level as a percentage or even better show a graph of the battery charge level over time; this will provide much better info on anticipating when batteries need to be changed.
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Energy IQ Improvements, look back and electricity
The energy IQ feature is on the right track. I would like to see a few improvements though. Being able to look back to maybe a years worth of inputs by swiping on the graph would be good. Also being able to add your electricity readings in so you can keep tabs on electric radiators/air conditioners etc. Wouldn’t anyone…
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Please implement Dark Mode for app.tado.com
Please add dark mode for the web app. It would enable me to control my home after dark without sunglasses on. This should be low hanging fruit. It's basically just adding some css.