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Need help to understand Geofencing
Hi, Just installed Tado. My set up contains Smart Thermostat, extension kit and 7 TRVs. We have two smart phones both with the Tado app installed. However, I do not get geofencing. It correctly determines if we are home or away but then doesn't seem to do anything. As an example, at the weekend I went around 5km from home…
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No option to add an extension kit
Hi, Managed to set up my internet bridge and first smart TRV no problem. Now I want to add an extension kit. I tried on my phone, it said to go to the website which I did. On the website I go into my account and then into devices under settings. There is no option listed to add an extension kit. I can add a Smart…
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One smart thermostat per room?
Hi So far I have replaced one Danfoss TRV with a Tado radiator stat, linked by a V3+ bridge to my android phone, and it works well in a spare bedroom room that is used occasionally. That was the easy bit! Most of the house has wet underfloor heating controlled by 230v wired room stats. There are three zones, with a total…
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Central heating Chaffoteaux Niagara Green C
Hi there I'm new here.. And I'm so excited about this Tado product, therefor I'm about to buy the whole Starter Kit. BUT the main question of this all... Is my Central Heating Chaffoteaux Niagara Green C compatible with your product? These are the Stats Niagara C Green is a condensing…
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Feedback for Tado Admin
I had occasion to copy a post from yourselves informing a member here who had no heating at all, what your emergency procedures are. My post had to go to you for approval - how useful is that in an emergency!! It is now 1720 hrs and my post has still not been approved. I appreciate the time and the season but your…
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Batteries -good?
Yesterday I checked the battery health via the app of all the radiators and they all reported as good. Today one of them needs replacing . Considering when I tested them after taking them out they were 1.38v instead of 1.5v is this really enough of a drop to warrant a change? And what is the point of the battery indication…
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Switch off all heaters simultaneously
Is there a way to switch all heaters off with one click rather than having to switch them all off individually? The old app did at least allow to me to swipe from one room to the next, but the new version requires several clicks and is even less practical. Help much appreciated, thank you
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Where is the button for setting "home mode" ?
On the mobile app there is (was?) a button to set "away mode", but I can't find the button to set it back to home mode. It is now pretty cold in my home... How can I manually toggle between the 2 modes?
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Missing outdoor air quality
I’m missing outdoor air quality index. App only shows outdoor temp. Anyone else? Workaround?
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Can the Smart TRV set work with the Extension Kit alone, or does it need the Smart Thermostat also?
Just bought smart TRV starter kit (2 TRV's & ethernet bridge) and another 8 TRV's for an HMO property. All working great but as tenants work individual shifts there's time just one room is occupied - i'm seeking a way to have any of the TRV's fire the boiler as opposed to relying on the current original wireless stat to…
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Vaillant TurboTec boilers compatibility
Hello! I have purchased the Tado system (Smart thermostat, Extension kit) but have problems trying to connect the extension kit to my TurboTec Plus boiler. The tecnicians I have contacted say that the two cannot work (in their opinion) together so I am asking if anyone here has ever managed to connect a Vaillant TurboTec…
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Thermostatic valves at the radiator outlet
Hello Friends, I've been a lucky TADO owner for a year. Except for a little trouble, it works fine. I've been renting a flat where I've lived for 3 years and I'm struggling with strange problems here and trying to improve it somehow. Every now and then I discover new, terrible mistakes made by the owner. And this is the…
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Any good deals for a smart thermostat?
As the title says, are there ant deals anywhere? Thanks
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Tado thermostat shows-up in LAN as Espressif???
When i scan my local network i can't find my Tado Wireless Thermostat. The only device what is unknown till now, is a device who's manufacturer is Espressif Inc.. Is that the Wifi Chipset incorporated in the Tado or...?
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Why can’t you copy settings
Either from one day to another in the same room or from room to room?
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Can anyone help with my wiring please?
Hi there Need some help with my wiring if anyone can help? I have the extension kit and an Ideal Isar HE35 combi boiler. And power is on it’s own circuit from the consumer box with a spur. I have already disconnected the Thermostat in the hallway. So cabling wise - Consumer box to spur. (3 Core, Blue, Brown, Green/Yellow)…
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How do I remove a device when installation not complete
I started to setup an Extension Kit, but turns out it is not compatible with my system. Now I have an Unfinished Installation shown in my Devices and there is no way to remove it. Screenshot attached. Any ideas?
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Thermostat keeps given ON signal
My thermostat seems to keep giving the ON signal to the boiler. It clicks when i raise the temperature but doesn't click back when lowered, causing the boiler to stay on. Only when i restart the thermostat (10 second press) it seems to switch off the signal. Causing the above process to repeat once raised again
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Thermostat keeps given ON signal
My thermostat seems to keep giving the ON signal to the boiler. It clicks when i raise the temperature but doesn't click back when lowered, causing the boiler to stay on. Only when i restart the thermostat (10 second press) it seems to switch off the signal. Causing the above process to repeat once raised again
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Why can’t the away settings have a more detailed programme?
I really don’t want to waste money heating the house when I’m away but it appears I can only set the away settings to have one temperature maintained 24/7 ..... that is without editing within EACH ROOM & EACH TIME PERIOD when I want the home/away settings to be ignored. Setting the timers at the start of winter and the end…
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Why can’t the away settings have a more detailed programme?
I really don’t want to waste money heating the house when I’m away but it appears I can only set the away settings to have one temperature maintained 24/7 ..... that is without editing within EACH ROOM & EACH TIME PERIOD when I want the home/away settings to be ignored. Setting the timers at the start of winter and the end…
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Why can’t you copy settings
Either from one day to another in the same room or from room to room?
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Why is it so hard to log in on here ??
I had to choose another password
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I can't delete zones or devices
Good afternoon, I have 7 Smart Radiator Thermostat and one of them is having problems because it goes on opening and closing the valve and "--" traces always appearing on the display. I tried to erase the same but the error. I also now have 2 home zones that have been deprogrammed. I can neither delete the thermo nor…
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Error because boiler is
I recently installed a tado installation on a Daalderop combifort CV boiler. Since installation there is a problem with the boiler giving occasional errors. The error is because there is demand but no flow so it seems the thermostat is switched on but all SRT's are closed. Is there a way to change the settings so that this…
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Why is my boiler overheating?
I'm using Tado radiator thermostats with the Internet Bridge and my existing boiler thermostat. I thought I could leave the boiler on permanently and use the smart schedules to control the rads (Tado technical support agreed this would work). But the boiler has cut out due to overheating twice in two days. I've gone back…
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Installation & beginner Idiot proof answers if possible
Hello All Ive tried to contact TADO and had an answer but not to my questions. Please can you assist I obviously need idiot proof answers The guy installed a smart thermosat. The extension kit and bridge arrived later in the post but I cant get the bridge to connect to the web and it wont let me past the continue button I…
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New Extension Kit not turning on CH or HW.
Hi. I previously installed a smart thermostat and all worked ok. Just added an extension kit to both control the CH on/off and HW on/off. But it is now just blinking (4 times and then brief pause before repeat) and not turning on the CH or HW when I ask the smart thermostat to do so. I think I may need to change a setting…
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Anyone else ever seen Tado do this?
I have had tado for many years now, I have experienced issues where the location service stops recognising someone leaving the house and leaves the heating on thinking someone is still home, but this screenshot shows that my tado is recognising that no one is home but for some reason is still staying in home mode? It…
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how to rejoin
Hi I revoked my account today by mistake and do not have serial numbers to rejoin' Any ideas how i can set my account up again