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Hi I recently purchased two new Thermostats. When I connect them, I can't lock the Thermostats into place they just twist around and you can lift them off. When I connect the central button in the housing moves in and out but the small valve button doesn't lower and I think that's the problem? Please can anyone give me…
Like lots of other companies, we routinely do marketing tests and research, plus we look at customer feedback every day. Those involved in this test retained full access to the tado° App with no charge. The screenshot above was taken by someone involved in the marketing test.
Hi everyone, I’m hoping somebody here might be able to offer some insight on a technical question I discussed with Tado customer support today. I’ve currently got a setup consisting of two smart room stats, numerous smart TRVs and an extension kit. The boiler is being enabled by on/off control from the extension kit. I…
I have just purchased the Tado and connected to the opentherm connection on my boiler, but it doesn't fire up the boiler, like there is no communication. My boiler: Ideal Exclusive 2 35kW Combination Boiler Natural Gas ErP - 220480 I have attached diagram or opentherm on the boiler. I removed the purple jumper cable and…
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
Hi community, looking for an idea on whether I have a hardware issue or if there's a bug with the firmware. Setup: S Plan system 1 Tado X Programmer X with Hot Water Control and OpenTherm 1 Wireless Temperature Sensor X 1 Smart Radiator Thermostat X I've found that the system works fine 80-90% of the time, it's definitely…
Hello, So briefly my set up. 40CDi Classic Regular boiler, hot water tank, 2 heat zones controlled by Danfoss valves. My Tado set up, Wireless Receiver X (replaced old time clock), 2 Wired Thermostats (one for each floor linked to the valves) which replaced old manual thermostat dials, and lots of Tado TRV's on the…
Please, you need to release a white version of the Smart Thermostat X, like you did for the V3+.
Hello. So briefly my set up, Worchester cdi 40 classic, Tado x wireless receiver controlling hot water (to a tank), two zones each controlled by a Tado x wired thermostat. Then I have been adding Tado x TRVs and some wireless thermostats for more accurate temperature control per room. I was wondering why to make it all…
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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