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I purchased the tado starter kit and 6 smart TRVs. I have my wireless receiver in my garage attached to the boiler. The bridge is in my front hallway beside the router. I have 3 rooms in the house that don't have smart TRVs added. I have my wireless temperature sensor in my front hallway along with the bridge and a…
Hey guys , I bought the v3+ starter kit with hot water control (wireless) and having trouble wiring it up to my boiler My boiler is a Worcester green star 30si Mk iii. I will attach some pics of what I have done app works , paired just doesn’t seem to put heating off and on etc On my boiler panel I have (N , NS , LS , LR)…
Hi Tado community, Even though I follow all the instructions on the taro app (settings>device linking>copy code) as well as the Alexa app (add device>other>paste code) I’m not able to add the thermostat as a Matter device in Alexa. I keep getting a “Something went wrong - An unexpected error occurred. Please try angain…
I recently installed Tado for my combi boiler central heating and I am having trouble with it. I have one wired smart thermostat connected directly to my boiler, plus one additional wireless temperature sensor mounted in the living room. I don't have any smart TRVs. I want the wireless living room sensor to be the only…
Issue: my heating is on a lot through the day. I'd like better visibility of when the boiler has been triggered (called for heat) and by what. And better control so I can (or the system automatically will) try to align devices calling for heat (so perhaps 3 devices call for heat together for an hour, then all go off for an…
Hello everyone, My tado stopped working one week ago. I messaged Customer Support and had an answer withint a few hours. They guided me through some tests I needed to do to the Tado. I did these tests and sent them the result. However, the Tado agent did not respond. Over the past 4 days I have tried contact Customer…
Hi! I have a tado X thermostat and when I use the app to turn on the boiler, it takes about 1 minute to send the signal. It's normal? It takes a minute to turn off too
Hello, I have messaged tado customer support numerous times over the past few days (including setting up new message threads). However, I have not received a reply. My suggestion for improvement is that you improve this situation and make sure requests for support are answered. Mine is quite urgent because my tado has…
My setup is a gas boiler, a wired Tado X thermostat, and a Tado X radiatorknop in each room. My problem is when I set the high temperature in a room, other than where the wired X thermostat is located, nothing happens. I mean, the knop opens the water flow but the boiler doesn't start. If I set the temperature higher in…
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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