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I have several devices (10+) and several of them deadlocked and the Matter Device Linking is not available… I've opened a ticket almost 6 months ago and the answer is "we are looking into it". Also to get the devices working was a nightmare I had to reset everything more than 5 times to the answer to "can you reset…
Hi Tado community. We just moved in to our new home and currently doing house reno. Whilst doing the Kitchen, my wife would want to upgrade to a smart thermostat. Here's some info: Boiler: Vaillant ecoTEC plus 618 Wired Thermostat: Drayton LP 112 We also have a wired thermostat in the living room (Honeywell- dont know the…
Hi there, My current setup is: Baxi boiler controlling upstairs & downstairs heating. Each has its own "old school" manual thermostat wired back to the boiler. Hot water / copper tank for heaing taps / shower. EPH Timer/Controller for turning on the 2 zones / hot water (this is near the boiler). I want to upgrade to the…
Hi, I was wondering if anyone can recommend any thermostats from Tado that can control an electric towel rail and electric underfloor heating. Thanks
hi, I am an electrician and a job I am on has the tado extension box model BU01, it ran the hot water and radiators in the dwelling. On the ground floor they have installed wet under floor heating, all of the 4 zones are all hardwired with tado add on thermostats ran into a heat miser wiring centre UFH4 (so effectively it…
It would be great, if the cooling could start, also in away modus, when approaching the apartment.
I've an issue with my system calling for heat when it shouldn't. Tado support have asked me to swop two TRVS to see if the issue is the radiator or the TRV. They've given me the serial number of the TRV where the issues occurs. What I am trying to do is identify which TRV that is from the ones installed in my room. The…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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