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Can't get any hot water if Tado is calling for radiator heat
I've got a Worcester Greenstar Heatslave combi boiler with a wired Tado v3+ thermostat connected via digital (EMS) bus (setting D17). Hot water is permanently ON in Tado, 24 hours a day, and set to max (65°C). I've noticed that when Tado is running the central heating (i.e. when a room thermostat calls for heat), my boiler…
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Worksheet Logging of QR Codes
Hi All, I don't know if this has already been done / provided by someone else, but, whilst building my TADO system and waiting for everything to arrive (thank you eBay), I started worrying about missing/damaged QR Codes. So, I built a google worksheet that can be used to store the QR code data, and provide the QR code when…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Customizable Lower Maximum Temperature Limit for Primary Account Holder
I would like to suggest a feature where the primary account holder can set a lower maximum temperature limit, such as 21.5°C, for the Tado system. This limit should be customizable by the primary account holder but should not exceed the default maximum of 25°C. This feature would help in maintaining energy efficiency and…
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New smart thermostat says I need a thread border, but I already have a Bridge X
Hello, I figured I'd try this here since the support chat person offered me one solution and then stopped responding. We have a tado Bridge X in our house and it has two smart radiator thermostats and a room thermostat connected to it and able to be controlled from the apps on my phone and my husband's phone. We recently…
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Why did Tado app disappear from the macOS App Store?
I am no longer able to install Tado app on my MacBook Pro (Sequoia 15.3.1). Why did Tado discontinue it? It was really helpful in some scenarios.
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Apple Watch App for heating control
Hi Tado team, I‘ve been a customer of yours for years and I‘m grateful for the energy savings we‘ve been able to make. I have one suggestion… I have been waiting all these years to be able to control the temperature of my heating via my Apple Watch. Please release a watch app, this would make things SO much easier!
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Energy IQ Can't enter historical data
Hi there, I wish to add historical data from heating bills but Tado won't let me enter any start dates earlier than when I installed Tado. How can I make comparisons if there's no earlier data present. Is this usual? Any comments will be greatly appreciated. Chris
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Tado X for large house - 40 trv’s, 5 zones
Is there a way to get Tado X to work reliable for a large property. I know there is a limit per bridge of 20-30 devices - and the app says 30 devices(ish) But our client has 24 rooms with TRV’s - some with 2 or more radiators (so 40 radiators in total) It is all split into 5 zones - 1 for each floor - plus towel radiators…
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Signal to boiler not being sent?
Hi, I've had my tado installed downstairs for 3 months or so and no problems until the past two days. When changing the heat up or down it doesnt seem to be sending it to the boiler to trigger the heating. When I turn the heating on upstairs (still old thermostat) it works fine. I've switched off and reset everything…
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Tado Marketing Test
Like lots of other companies, we routinely do marketing tests and research, plus we look at customer feedback every day. Those involved in this test retained full access to the tado° App with no charge. The screenshot above was taken by someone involved in the marketing test.
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Single App or Bridge linking V3 and Tado X.
I propose a single App and / or a bridge product to links V3 and X products. This would enable those on V3 to extend their systems to reach distant radiators. Reason: Many people have invested in Tado products for their home on V3. These people identified the problem that Tado V3 had limited range and some radiators could…
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Issue with creating matter link code
It took me more than 4 hours to configure tado° X as the devices were not connecting, the bridge was giving weird errors, devices were requesting a Matter bridge router, etc.. I had to factory reset the router twice. Now finally it appear everything is connected and I need to connect it to alexa and matter and I get an…
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Boost Room Heat
In addition to the “Boost Heating - All rooms” option, when clicking into a room, a “Boost Heating - <Room Name>” would be nice. Some rooms may be unused for now and closed. Boosting a single room would be ideal.
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Short-cycling boiler, any fixes?
No responses to my previous "New/Old system" query, so I must therefore assume what I am experiencing is 'normal' behaviour. I will try to learn to accept the wildly inaccurate timer switching. So I will ask another question, assuming again if there are no responses, it is again, 'normal' behaviour for Tado: *I turned on…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…