-
24/7 Customer Support
This isnt a technical suggestion: tado needs a more engaging, 24/7 customer support. Monday to Friday for end user customer support is not good, especially for a service that is 100% cloud based. When something goes wrong a user needs to know, do I need to call a heating engineer or is it a fault with tado & their systems.…
-
Don’t update schedule state after Heating Boost
Currently if the schedule is disabled after pressing heating boost, the schedule is then turned back on. I propose that the schedule should remain off after the boost button is pressed if it was off to begin with or remain on if it was on to begin with. As it stands it’s very difficult for me to just turn on the heating…
-
Away suggestion silence if not heating
Our schedule is set to 12° during the day. The house is typically cooling slowly from 19°, and rarely gets below 17°. Why does Tado feel the need to warn me that we're out and suggest setting Away Mode? Each month it then tries to tell me that if only we paid for the upgrade, it could have automatically set Away Mode and…
-
Problèmes pour commander la climatisation réversible à distance de 2 maisons
Après avoir enregistrer (sur iPhone) sur un HomePod et sur l’application Tado un AC control V3 pour le domicile A en utilisant le nom X (propriétaire de l’iPhone), la gestion de la climatisation se fait tout à fait normalement du domicile A,comme à distance de celui ci.( bien sûr faut laisser le wifi branché en…
-
AM/PM & 24h time format
Please make 24h time format available, either based on system (phone) settings or by choice in the application. AM/PM doesn't stick in my head.
-
Day off schedule override
Enable an option to override general calendar to be used when a bank holiday or a day off. I currently use the away option and play around with temperature, but that does not look like a clean solution. Also, enable not only a temperature pattern but also a day counter… something like “override official schedule during x…
-
Landscape Mode for Tado app
Not sure if this is s new idea, as usually a standard option for an app that is a controller. I am new to tado, but invested in home automation and having a wall mounted tablet is pretty popular choice, usually mounted in a landscape orientation which is a must for cctv viewing. 95% off the apps I use for this, screen…
-
Link with energy provider
I love that you can put your meter readings in to the app and see your savings but I will often forget put the readings in. The new reminder feature is good but would be amazing if I could link my tado with my energy provider so that it auto updates.
-
Night mode/motor noise reduction
It is really great device for every room.... except bedroom. As you can see - last night staring with 0:00 until 08:00 thermostat adjusted more than 30 times using its motor - during just one night. Close to morning when it does this it wakes me up hours before alarm goes on. I came up with a possible solution after…
-
Oil Tank Gauge
I have an oil fired combi boiler and your smart heating controls, which work very well. It would be good if i could monitor the level of oil in my tank remotely using the Tado app Maybe some sort of wifi sender on the tank compatible with your hub and app would be good.
-
Wi-Fi Bridge
Hi, As I understood, the bridge is communicating over Radio frequency 868Mhz, not wifi. That is the true limitation off the bridge. Is there any possibility to have a bridge v4 that communicate over Wi-Fi ? So people just needs CPL (Communication Power Line) in their house to extend the setup ? Regards,
-
Black TRVs
Id also like to see black edition TRVs from Tado. I'd buy around 10 if they were available. The photo shows why.
-
Make use of OpenTherm data
If the tado is connected to the boiler via OpenTherm, could we make use of the data, ie in the graphs where it shows the boiler activity (the 3 vert heat bars, and colour code), could we also show the boiler temp that was set at the time?
-
Add integration with the DCC database and other Smart Databases
I have the “Hugo” app what is fully aware of my energy usage that it collects from the DCC database. Being able to integrate this plus integrating tariffs such as Agile by octopus energy into the “smarts” of the product. As an example in the summer I would love it if left over power from my solar panels or cheap off peak…
-
Switch Home in the app
We have a Tado system at home and so have our daughters, but if I go and stay in her house I cannot just switch homes. The answer I got was to logout from my home and login with another email. So I need an extra email for Tado! Or buy an extra smartphone, even more stupid! Please make it possible to switch homes in the…
-
[Bug] Getting invited to another home locks you out of your own
I bought a Tado for my mother, to control a flat with rented rooms. She is never home, and constantly asking me what's going on. So I figured, hey, even if I don't live there, let me join your house so I can check myself. Who could have figured that this would lock me out of my own home! Even worse, trying to "get out" of…
-
switching between accounts
It could be common that families have more than one home (a main one and the second by the sea or in the mountains) then they need to create more than one account to manage different homes thermostats. I can understand, but not completely, your choice to separate account for each home but you have to facilitate the users…
-
Heating activity improvement
Hi, I believe Heating Activity tab should have an improvement in a way to show correct Heating Activity of the TRV’s which require heat. As an example I have a TRV in my basement which is an independent one, so it doesn’t call for heating. In a warm day, the boiler might be as other heat calling TRVs are not requesting…
-
Make Tado with multiple zones (more) fit for (hybrid) heatpumps
Dear Tado, Pleas make Tado with multiple zones (more) fit for (hybrid) heat pumps. This is now not yet in place for instance with the Dutch Quatt heat pump.