Getting connecting to the server has failed..

I get the error only when I connect from my local network wifi. If I use my smartphone from a remote location everything works fine.

Please help.

Seve

Answers

  • Rob2
    Rob2 ✭✭✭

    Tado does not support WiFi. You need to connect the bridge to your internet router using a cable.

  • The bridge is connected to the router using a cable. As I said everything works fine when I connect to my Tado from outside my lan (i.e. Mobile networks) when I try to connect from inside my network I get the connection error.

  • I get the same error repeatedly. Keep hitting retry and eventually it works - can replicate on multiple phones. There's no network issue, it's Tado.

  • samd
    samd ✭✭✭

    Are you both using the same model phone perchance?