w.Intercom = i;Terminal block broke off — tado° Community

Terminal block broke off

Hey everyone! During the installation of our new Smart Wired Thermostat X last night, the relevant terminal block broke off and the insight seems slightly damaged (see pictures). Is it possible to replace just that part? It seems to be a removable one.

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Answers

  • Hello rinsbins

    Sorry this happened. Please contact support via chat. Once you select 'talk to a person', you'll be transferred to an agent who will most likely be able to send you a spare part.