Accessory is not reachable in Homekit
So my bridge lost connection with HomeKit. It works fine in the Tado app, I can access Home and Tado away from home so I know my network is fine. Can see Philips hue in HomeKit.
I tried a reset and hard reset. I can see the bridge when I use camera and it grabs the numbers. I click the bridge and it says connecting, then says adding.
After about 5mins I get an orange warning triangle saying Accesory is not reachable.
Tried resetting my phone, tried on my iPad, tried to move bridge into a switch, then moved it to being directly into the Vodafone Hub.
All the same, can anyone help me with what I can do to get this back on? It’s really useful for the automation of my family coming and going from home.
I tried a reset and hard reset. I can see the bridge when I use camera and it grabs the numbers. I click the bridge and it says connecting, then says adding.
After about 5mins I get an orange warning triangle saying Accesory is not reachable.
Tried resetting my phone, tried on my iPad, tried to move bridge into a switch, then moved it to being directly into the Vodafone Hub.
All the same, can anyone help me with what I can do to get this back on? It’s really useful for the automation of my family coming and going from home.
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Comments
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Hello Bazzlarr
here are the 5 tips we usually give when this happens:- Ensure that your Internet Bridge is connected to the router and powered, and that the ‘Router’ LED is solid.
- Make sure your iPhone or iPad is connected to the same router as the Internet Bridge.
- Close the Apple Home app by swiping up, then open it again.
- Turn off Wi-Fi on your iOS device for 30 seconds and then re-connect to the Wi-Fi.
- Reset the HomeKit configuration on the Internet Bridge.
Please keep in mind that it can take up 40 minutes before a device appears in HomeKit.
If none of the above work, I am afraid you'll have to contact tado° support via our chat function.0
