w.Intercom = i;My hot water is now not showing in the app — tado° Community

My hot water is now not showing in the app

Hi since reinstalling the app, can't see my hot water control.
I have been communicating with customer support but haven't had any instructions on how to sort it. All my rooms are showing on the app.
I've had this since 2019 and haven't changed anything in the house.
I'm having to go and move the valve to get hot water and then have to go and close it.
Help?
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