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Deleting account on the community.tado.com site

ldi006
ldi006
edited June 2022 in General Questions & Topics

How can i completely delete my account on the community.tado.com site


thanks beforehand

Answers

  • samd
    samd ✭✭✭

    @ldi006 I have no idea but I would use the help line on tado.com - they should know!

  • rafm5
    rafm5 Volunteer Moderator
    gdpr_erase_en.pdf

    @ldi006 You have the right to have your personal data deleted.

  • sjb
    sjb

    It should be easier to just be able to delete your own email account from the community database - to ask users to fill out a form giving their passport number, residence, id and dob is unacceptable.

    has to give tado community this information to open their account so why do they need it to delete an account?

  • ldi006
    ldi006

    I don't want to have anything to do with Tado.

    I returned the equipment to the dealer and got refunded.

    I was not happy with the functionality of the product. I will never purchase any product anymore of Tado.

    A former Taco support person was not even capable to answer my question. So service wa not adequate either, as it seems to be again the case.

    So yes I want all information about my person be deleted as per GDPR regulations.

    Please make it happen.

    Thanks,

    Luc

  • rafm5
    rafm5 Volunteer Moderator

    @ldi006 This is a public forum. All queries related to GDPR should be addressed to Data Protection Officer at privacy@tado.com

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