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Tado Jumper Pin

Lord_A
Lord_A
edited June 2022 in General Questions & Topics

Hi,

I need to purchase a new Tado “Extension Kit” jumper pin. This is a little light brown pin that fits inside the Tado extension kit, set at position one or two. Does anyone know where I can buy one..?

Answers

  • tadouser1000
    tadouser1000
    I would get in touch with Tado support to see if they can get you a replacement
  • Lord_A
    Lord_A

    Hi,

    Thanks for the reply. It is very difficult to get in touch with them. I tried an 020 number and got no response. Do you know an email address or some other way to contact them..?

  • what_a_tado
    what_a_tado ✭✭✭

    @Lord_A You could try Live Chat.

    https://support.tado.com/en/articles/3590239-how-can-i-contact-tado


  • Rob2
    Rob2 ✭✭✭

    I don't have an extension kit so I do not know exactly what you are looking for, but when it is a jumper that you stick onto two out of 3 pins that are 2.5mm apart (to select some operation mode) it is a "standard" component that you can find in many other (mainly older) devices.

    They can also be bought in electronics stores, when they still exist in your area.

  • Lord_A
    Lord_A

    Thanks for your comments, but someone earlier suggested contacting Tado direct, which I did and they responded with an offer of help. Hopefully, this will be resolved soon.

    Thanks again everyone.


    Tony.

  • hugbilly
    hugbilly ✭✭✭

    The "pins" are only short lengths of insulated wire which you bend to fit between the terminals so you can just make your own.

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