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Plug required?

Vincent2021
Vincent2021
in General Questions & Topics

Hi there,

I recently purchased a Starter Kit VS, Wireless Smart Thermostat Incl Programmer with Hot Water Control

My boiler is a Vailant EcoTEC Pro and I have previously not had a Thermostat.

I have managed to set up the Thermostat and the Internet Bridge.

My issue is with the Wireless Receiver. The instructions advise that I need to wire this into the boiler (making sure the power is off, of course) however, it is further instructing that I should buy a plug and wire it into the receiver and plug this into a socket?

My boiler is in the bathroom and the power cable that feeds to the boiler is in casing and goes underneath tiling and to a socket which can be controlled in the hall.

Have I understood this correctly? If so, I will not be able to plug this in and will need to return it.

Any help is much appreciated!

Answers

  • Jurian
    Jurian Admin

    Please get a professional installer.


    The installer can just tap into the 230V supply from the boiler to get a 230V supply for the wireless receiver.

    That way, no need for a plug.


    Give him access to: www.tado.com/professional-manuals

  • DonnanneH
    DonnanneH
    https://community.tado.com/en-gb/discussion/8198/plug-required

    Hi, did you get this resolved? I'm facing the same issue and wondering whether I need to take the product back to the store or if it can be wired into the actual boiler instead of needing to be plugged into a socket.

    Thanks in advance

  • johnnyp78
    johnnyp78 ✭✭✭
    Did you see Jurian’s response? If you’re unsure how to take power from the boiler I’d get a professional to do it.
  • DonnanneH
    DonnanneH
    Yes thank you. I saw the suggestion but I wanted to know if it actually did work out or if a professional actually said it wasn't possible.
  • johnnyp78
    johnnyp78 ✭✭✭
    It would be a very unusual gas-fired boiler in the UK that couldn’t provide power, put it that way. If you look at the manual it should tell you where the l and n connections are.
  • Sona
    Sona ✭
    I am also perplexed why can’t there be simple instruction of connecting the receiver to the boiler, one of the USP of getting Tado is also the fact that it is DIY project. I am not electrician but if I get clear instructions I can do this.
    How do we connect this receiver to the boiler so that external plug isn’t required
  • hugbilly
    hugbilly ✭✭✭
    I guess most people replace their conventional programmer with a wireless receiver and use the existing wiring. It’s actually illegal in the UK, I think, to make connections inside the boiler casing unless one is professionally registered . . .

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