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my boiler is always on

Hello!

I connect the thermostat as the instructions said but the gas boiler is always on no matter what temperature I set to the thermostat. I didn't instal the thermostatic heads to the radiator yet cause to that problem.

my gas boiler is ariston genus one 30 - greece

thank you


Answers

  • If you contact Tado support. The kit may need to be remotely changed (by them). I had the same issue.
  • can you please explain me what they will do? I have already chat them from yesterday but they didn't reply me yet

  • Finally they did the changes (I don't know what) but they did it