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Extension using two thermostat zones and one extension

Blithespirit
Blithespirit ✭
in General Questions & Topics

I have currently got 2 smart thermostats in 2 zones alongside smart radiator valves both upstairs and downstairs. all was working well.

We recently had a new water boiler installed so I purchased the extension kit to use my water. they then wired up the extension kit and it seems it contains one zone and one water, the downstairs smart thermostat is wired into the zone and water. they have however wired the upstairs zone into the extension as well.

My issue is when I turn the water on my upstairs zone valve actuates heating my radiators upstairs, the smart thermostat is switched off so it is not in any way sending on/off signals.


My question is should the upstairs zone be also wired into the extension? I think it only needs the downstairs to control the on/off function and the upstairs should be on its original own zone.


Is this right please, with both zones in the water seems to be controlling the upstairs zone as well as water?

So extension should only have downstairs zone and water only


Thanks


Paul

Answers

  • Sean_Tado_Beta_User
    Sean_Tado_Beta_User ✭✭✭

    Hi Paul,

    The Tado system can only currently control one heating and one water zone. If you attached both heating to the heating then you will have the same situation with upstairs/downstairs heating but at least hot water would not trigger them. If you have smart trv’s then these would still prevent heating when not required.

    i have three heating zones and one water so I cannot use the extension kit without triggering all three zones. Even though Tado display a picture of the exact same programmer model on their website when you go through the setup options??

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