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Alexa/Echo skills issue? Light off command triggering heating off instead?

jw0ng02
jw0ng02
in General Questions & Topics

Hi, it only started to happen today.

I have "Nursery" set as the room name in Tado, and "Nursery" as room name in Hue. It works before when I called "Alexa, light off in Nursery". But tonight, all of a sudden, it is turning of my heating (tado) instead of the lights.

I tried deleting all the devices in my Alexa app and re-discover, redo all my setup and skills. Still the same behaviour.

Not sure I should contact Amazon, Philips or Tado ... 😭

Answers

  • Unknown
    Unknown
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  • jw0ng02
    jw0ng02

    Thanks for the suggestion. I tried everything, really.

    renaming in Alexa App only, renaming the room on Tado app/portal. All failed.

    But the strangest thing is that it was working the day before.


    I eventually "sort it out" by a workaround - taking the tado thermostat (rooms) out of the Alexa App Room. This way, when I say "turn off Nursery light", only the nursery light turned off, the thermostat remains active, even though they are both (tado and Hue room) named as Nursery. weirdo, but works for my use case at least.

  • Kingsley
    Kingsley ✭
    I've had this exact same problem recently, I asked Alexa to turn on the lights in the living room only to find the heating on. It's the same in the en suite too, I ask Alexa to turn the lights on and you can hear the TRVs wirring into life. Very frustrating.
  • Unknown
    Unknown
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