Radio signal information
Show information about signal strength between each component and the bridge, so as to have an idea of where to put the bridge to improve the connection with the other components.
Comments
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Good proposal! Very useful!
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..................+1
That would be useful, indeed.
Question for tado: do SRTs act as repeaters?
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My understanding is all devices act as repeaters if needed. However, I agree in principle - given the huge concrete wall separating some rooms in my home placement was a concern. In practice, I put stuff where I wanted it and it all worked - but I can certainly see in some edge cases the ability to see signal levels would be very helpful in ensuring a reliable installation.0
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This would be really useful. My hub has been plugged in the back of the router, and relatively central to the house. We have 10+radiators, and over the past 3 years there is one that constantly drops connection 3-4 times a day (you can see on the room graphs) and it chews through batteries. On and off I have contacted Tado support, and whilst friendly, they do not really offer anything useful. I really like the product but customer satisfaction seems low on the list (ie it is left to other on the forum to help each other!)... with that in mind see below...
Last week, I added USB extension lead (no power socket nearby) and a 6m network cable to move the hub away from the router and move it so line of sight between the hub and the "difficult" radiator was better (original line had 2 walls, larder and chimney, now I think I am around the larder/chimney. The hub is now vertically mounted (recommendation from Tado) and in the new location hasn't dropped once in the last week, so will be pulling up the carpet and hiding the cables later today.
Having the ability to see the relative signal strength or even the number any disconnects, would help and could alleviate a lot of issue. Tado .... PLEASE LISTEN TO CUSTOMERS... We have lots of ideas and you have a great looking product, please improve the listening to match! :)
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Hi @GrayDav4276, it looks like @AlexHeylin posted that comment over 2 years ago...
I suspect their opinion was based on the fact that tado uses the 6LoWPAN wireless protocol, which if you read around online apparently does theoretically support mesh... Of course as we know, tado doesn't support mesh.0 -
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Yep confirm some time ago by tado support, they don't support mesh/signal repeating...
I have tried many position for the bridge and can't find a spot for the bridge to connect all my SRT (3 floors and thick stone walls)
Mesh would have solved this (i have a full zigbee (mesh) iot network that covers the full house over 3 floors no problem...
Having some sort of bridge signal repeater (powered. Thermostat, Bridge repeater or multi bridge support?) would be ideal.
This lack of mesh/repeating capability is a serious oversight/design flaw as it greatly limit the installation possibilities...
Let's hope they will develop a repeater / allow multi bridge one day!3 -
Just bumping this suggestion, it should be simple to be able to see the signal strength to allow good position in realation to the bridge.
Most wireless devices I own allow me to see the signal strength, Bluetooth, wifi.
It WOULD be a benefit to both users and support. I'm sure support can see this info remotely so why not allow us this information for OUR devices. It would reduce the number of support contact where the issue is down to signal and allow me as a user to rule out signal when devices are dropping out.2 -
I'm having a very hardtime figuring out a good position for the Internet Bridge... This would certainly help
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A signal strength indicator would be invaluable on this equipment!! Don't understand why this hasn't been upvoated to the top!?!0
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The tado support team have access to this functionality. when you can get hold of them
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This would be good so we can understand how far a single internet bridge can reach and avoid buying the TRV for radiators where the signal does not reach.
From one who lives in a stone walled house0 -
i live in brick walled house including internal walls, some of my radiators eat batteries others don't, its almost impossible to position the internet bridge suitable for all rad valves, there needs to be some sort of repeater you can plug in to bounce the signal from the bridge to the rad valve
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I believe this is still a feature that should be implemented. It would greatly assist users with disconnect issues and also generally help users to site the bridge in the best location.
The days should already be available. It just needs to be shown somewhere e.g. devices page
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Thank you @davidlyall and @Terryrs, it's been noted 🙂
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Absolutely fair point about lacking the signal strength indicator…
But when complaining about the "tado is not listening", "tado is being silent", etc. you should keep in mind that tado only recently rediscovered their community and started interacting with it and it's participants.
So - yes: There are a lot of requests from 3+ years ago that have been going unanswered/with no interaction from any tado employee - but since April or so of this year, some efforts have been made - just the post on top of yours was written by a tado employee that hangs out here more often… Just saying…
But to keep things constructive: I doubt that tado will offer official multi-bridge setups on the V3-line. They have said in the past that is impossible for technical reasons but members on this community have shown that is indeed very much possible - just a little bit clunky to setup.
Since you seem dissatisfied with your tado ecosystem, why not pile onto it and operate it "out of spec" and just DIY-add another bridge… See this post on how to do it.
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I am sorry, if I mislead you with my comment. I thought that by using the word "rediscovered", it would be obvious that the have not literally rediscovered it, but rather have reevaluated their stance on how, when and if to interact with it.
(Think: I have an old car in my garage. I will broom the garage on a regular basis and make sure that there are no rats chewing though the car's fabric liners. Then one day I "rediscover" said car and start actively taking (more) care of it rather than the bare minimum to keep that thing from turning into irrecoverable junk.)
I'll chalk that one up to English not being my native language and me not having mastered the finesse of figures of speech - sorry about that.
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While we don't have access to signal strength, nor the ability to use additional Bridges or an extender of some description, can you please bring up the possible use of disposable type Energiser Lithium AA batteries like those that NEST insist the use of in their fire alarms? If it is that the batteries are wearing low fast due to poor signal, Lithium AAs would at least increase the time between battery swaps in a room that would (in my case) naturally work a TRV harder than most other rooms in my house.
I just need to know if there is a legitimate reason not to trial the use of these batteries just to see what happens?
Since I am not a tado employee, I have absolutely no insights into their inner workings and decision making - so this is just me, talking from my point of view: I, personally, don't see any reason why some good quality Lithium AAs or other batteries couldn't be used in the devices. Since this is quite a long hanging fruit to try out, I'd just go for it.
When I still had my older eQ3 BLE-thermostats, they also went through a lot of batteries and Alkaline's - that's until I figured out that Amazon sells two different kinds of their Eneloop-knockoffs. Upon switching to the more powerful ones (2400mAh instead of 2000mAh), things worked better - and as far as I am aware, there is even Eneloops out there that provide up to 2800mAh.
Still, anecdotally speaking, I did have also issues with some other 3rd party devices where the requirement for proper batteries instead of rechargeable ones was apparently warranted, as the batteries were able to output just a tiny bit more than the sticker-value of 1.5V - and the device absolutely needed 1.6V (or a multiple of this) to properly run…
But in the end: Just try it - worst case, your tado will just drain faster than before…
Or - as mentioned in my post above - try the inofficial way of adding one or more bridges to your home… (I don't think, they are selling them individually, but at least in Germany you can buy them used of eBay/Marketplace for as little as 5 Euro; so still in the "good value for an experiment"-range…)
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Hi @davidlyall, @Terryrs, and everyone involved in this thread,
I bumped discussing this issue to today with the product planning team. They were intrigued and will further discuss internally how to approach making signal strength available to users.
I will let you know once further developments become clear. I don't have a time frame as of now.1 -
Has anyone else used the second bridge solution without a second email address / account?0
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@Saker AFAIK, you can only have one bridge per account
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