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How do I cancel a partially completed install and start again with different instructions.

GraemeG
GraemeG
edited June 2022 in General Questions & Topics
I believe I have downloaded the tailored instructions for a different Worcester Greenstar 30si and not the version of the Worcester Greenstar 30si that I have. There are a plethora to choose from.

How do I abandon the partially completed extension kit installation, download alternative instructions, and start again?

Comments

  • GraemeG
    GraemeG
    My Worcester Greenstar doesn't have the B B terminal described in the (incorrect) instructions I have downloaded.
  • GraemeG
    GraemeG
    edited July 2020

    Instructions tado have provided for Greenstar 30si show this...

    CBE50D92-E4E5-4784-980A-E4071D2EF484.jpeg


    The reality on my Greenstar 30si is this...


    0473F95A-070D-4F15-811E-752D87A5235C.jpeg


  • GraemeG
    GraemeG

    I’ve created Support ticket ID 1142107 For this tado.

  • GraemeG
    GraemeG
    Many thanks to Nikola from support who identified that I had selected the wrong iteration of Greenstar 30si and reset the install instructions to show the instructions relevant to the correct version of 30si.
  • robxxyyzz
    robxxyyzz

    I've got a 30si and Tado wireless starter kit arriving this week. How do you know which iteration of 30si you have?

    Thanks

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