No Remote Access

Boomba

One of my new Rad valves constantly shows as No Remote Access This radiator is the furthest away from the bridge.

Im not sure if that's a factor or not if it is how can I resolve the issue.

Am I right in thinking that the system is controlled by radio waves? from the bridge to the valves and room stat?

I would love to know how it all talks to each other to get a better idea of how my new system works

I have 9 smart valves on 9 rads 1 wireless Smart stat in the hall with a rad without a TRV and a extension unit and a bridge

All knowledge is helpful Thank you

Brian

samd

@Boomba

Is there any way you can move the bridge to keep all devices in touch? The following may help:

https://support.tado.com/hc/en-gb/articles/201986659-How-far-apart-can-the-tado-devices-be-from-the-tado-Bridge-

Boomba

I'll give moving it a try, but this may prove difficult due to location of the router

samd

@Boomba If you have PowerLine adapters, you could plug it in anywhere - that's what I did - works well.

Boomba

I did have some.Ill have to see if Ive still got them and give it ago.

Thanks.

HineHall

I originally registered a smart thermostat and two radiator valves in my account. I moved home, realized my thermostat was not compatible and have tried to set just the rad valves but see only ‘No remote access’. I have followed trouble shooting but no change. Are the rad valves linked to my smart thermostat somehow? If I power this up will remote access be restored even if I cannot connect it to my boiler?

Unknown

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