Timer kicks in but boiler doesn’t stay on

Conflict_Mik

I have the smart thermostat and extension kit. Boiler switches when extension kit timer kicks in but doesn’t fully fire up and switches off after few minutes - seems to do what it would do at the end of a heating period. Have only just fitted it today so may have set something up incorrectly, but all devices show as working normally.

if I set a manual temperature boiler kicks in and stays operational until temp or time has been met.

Germán

Hello Conflict_Mik,

Please contact our support so we can review your installation for you.

https://support.tado.com/hc/en-gb/requests/new

Best regards,

Germán