Tado swiching off both thermostats,
section of smart schedule showing an inverted teardrop symbol with a strikethrough on app. Both thermostats switch the system to OFF. Any help appreciated, thanks.
Answers
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The heating is showing OFF in the app and when I check the schedule it shows the temperature and timings I set but I have to manually increase the temperature to get it working. When viewing the main page for in our case, "Hal" I have set the temperature to 22 and it shows active until somebody comes home. If I cancel it returns to OFF. The grey section before the daily yellow section has a grey symbol as shown at the top of the page under Home but with a strikethrough. If I click on "Away" it show the same symbol in green above a car. I have switched off geofencing in the hope that would fix things but no luck!
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OK, switching off the geofencing has solved the problem thanks.
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Argggggg! No it hasn't!
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Hello - I am genuinely lost in terms of your grey symbol etc but can we just take one thing at a time. In the smart schedule, if you open a yellow block, is the slider in top right corner showing blue i.e. heating on and conversely, in grey block Heating off? Where on there is a symbol - I don't have one
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Looks like this
III Heating slider black/grey.
V 21.3 v
start 18:00
end 21:00
If I click on the slider it opens frost protection.
geofencing is showing Away, if i click on Hall it shows OFF. When I go to smart schedule and click on a time segment the correct temperature is displayed. I save it and the Hall is still off?
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Seems my wife had her phone app switched to "away" and now everting is working properly! I hope🙄
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