My previous question was closed by resolving this without my response
Hi can I ask
1. how you can give advise on calling a professional, without know if i was a professional before hand.
2.there was no issue with the wiring when installed the way expected an not following the assistance
3. The helpline stated the software was out of date and nothing else would be required once this has installed
4. The bridge, reciever & thermostat required re connecting and guess what it still doesn't work properly. All connected on app but no response from thermostat
1. how you can give advise on calling a professional, without know if i was a professional before hand.
2.there was no issue with the wiring when installed the way expected an not following the assistance
3. The helpline stated the software was out of date and nothing else would be required once this has installed
4. The bridge, reciever & thermostat required re connecting and guess what it still doesn't work properly. All connected on app but no response from thermostat
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Comments
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Hi Jay!
Thank you for reaching out.
However, this forum is conceived as a community where users and moderators can discuss and answer questions that many of you might be interested in.
For any specific case, we offer support through our Help Center. Please open a request here and describe your issue. Our agents will be in touch to help you make your tado° work.
Best regards,
Julia
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