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Pump not working for hw.

I have just installed V3+ and ch is working fine. However hw is not working because the is no connection from bridge (hw) to the pump. How do I connect the pump so that it doesn’t also turn on the ch?
thank you in anticipation

jmc

Answers

  • Would you describe your system? Was it working fine before the swap, or is this a fresh installation?

    • Model of boiler, and is it a combi or system boiler?
    • Whether it has a Y Plan or S Plan. Y plans have a single three port motorised valve. S Plans have two, or more two-port motorised valves.
    • Is the pump to which you refer the only one in the house handling heat from the boiler?
    • Is there a wiring centre in place? What is the brand and model?
    • Do you have under floor heating with a dedicated pump there?
    • What did you install from Tado, specifically?

    Come back, will help.

  • many thanks for your reply.

    I have since resolved the problem. The system is an S system operated by a Warmflow oil burner and controlled previously by a CTC programmer. The problem was that no connection went from the programmer to the pump on the H/W side, both brown and grey were connected to the motorised valve. I connected the grey from the timer to the pump and that resolved the issue.

    Many thanks again for taking the time to reply. On reflection I should have posted that I had resolved the problem, my apologies for not doing so.

    jack

  • Well done, thank you