Tado thermostat says off heating on!!

japears

Hi so I've brought into this supposedly simple tado heating system. Having set my schedule, set the heating to be off from 22.00 until 5.00am.. Its actually ON thermostat is stating off.. Even though that's reading incorrectly. Tado are aware. So has anyone had this issue and how do I manually turn my heating off as it seems to have disabled me entirely from my boiler....
Very annoying and even though its cold I do not want my heating on alnight long.