Is the server down again?
My system is again showing a significant lag when issuing a command. This is the same that happened earlier in the week and appears worse this time with a simple blink taken ages to show. Tado, please fix this asap as it’s very cold in the UK and this problem is exacerbated by the lack of information on this ongoing issue
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Answers
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Agreed. I just tested the Blink command on my Wireless Thermostat, it has increased from a 20 second delay last night to in excess of 1 minute. When I first fitted tado (two wired thermostats, 2 wireless thermostats and 8 TRVs) the Blink command was received by the device within 2 seconds.
I reinstalled my Wired Thermostats because of the recent "fix" employed, but if anything its worse now than before I uninstalled them due to this lag issue .
If tado are convinced there is no lag their end, please can you advise things to check our end like router settings? For example, I am using DoT via Google servers, might this be causing a lag?
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Still have the issue, has yours been rectified?0
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I'm having exactly the same issue. I thought it was a problem at my end and went around resetting and repairing everything until I saw this thread!
It's taking well over a minute for comms between the app or Alexa and my Tado devices, and for my devices to respond. It's normally instant.
Come on Tado, get this sorted! Or at least respond and tell us what the issue is.0 -
Currently the only way we can get heating is pressing the boost button on the wireless thermostat ATM.
The TRVs open eventually but there's never a call for heat on the boiler.
Seems like some major issues.0
