Installed Tado X and have an issue
Although I have raised a chat with support I thought I would post here as well as I have no idea how long it will be before I get a reply. I didn't raise it as an emergency as the heating is working, somewhat.
The issue is that of five rooms only two are currently able to fire the boiler. Four rooms have radiator stats and wireless temperature sensors. The remaining room has only a radiator thermostat. That room can fire the boiler on demand.
Of the other four rooms, only one can fire the boiler. The devices in this room were the first to be added, after configuring the wireless receiver. The system uses Opentherm on a Baxi 830 Combo boiler, only a few weeks old.
There is another issue with the wireless receiver but I don't think it is connected with the above.
When first set up the wifi was showing all three leds steady, indicating a strong signal. To me expected as the router is about 2 meters away. Later I noticed that it had changed to left led solid, middle off and right flashing. Despite this there appears to be no connectivity problems as I can control the heating over 5G.
Thanks in advance for any suggestions.
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Main problem solved. There was no zone controller selected for the rooms that were not working. It must have been selected automatically for the first room set up. The other room working was the last to be set up, the one that only has the TRV. That must have been auto selected as well. Not quite sure why.
Anyway, hope this helps anyone with similar issues.
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I can confirm that the data is lost on deletion of the Home in the Tado app, so my fault for not waiting for a reply. The good news is you can get a download of your data, just do it first.
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