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Smart Schedule is unresponsive on iOS 17.6.1

WestEnd
WestEnd ✭
in General Questions & Topics

Smart Schedule is unresponsive on iOS 17.6.1. Tado app appears to be up to date. Tried both iPad and iPhone on the same iOS.

The 2 rooms I have are listed with a ">" symbol. Touching either. No results.

Am I doing something wrong?

Answers

  • Emcee
    Emcee Admin

    Hello @WestEnd

    Are you still having this issue? haven't seen this bug documented anywhere, so I am not sure this problem is due to the update.

    If you contact support via chat, you could ostensibly ask for a rollback, but again I am not sure the update is the issue.

  • WestEnd
    WestEnd ✭

    Yes, still not functioning. I wonder if it's related to it's integration with Homekit? Is chat the best way to request support?

    Thanks

  • Emcee
    Emcee Admin

    Hello again @WestEnd

    Yes, the chat is actually the only way to contact an official tado° support agent.

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