w.Intercom = i;Trying to install, but app and web have internal server error — tado° Community

Trying to install, but app and web have internal server error

Emi_ard
Emi_ard ✭
in General Questions & Topics
Error - internalServerError

Internal Server Error

Sorry, something went wrong. The response from the server was unexpected. Please retry. If the problem persists please send us a screenshot of this error message.

home1517979version2024.10.2.14.9date2024-10-02T14:06:37.300Zpagehttps://app.tado.com/en/main/settings/home/rooms-and-devices/device/RU2194361088/installation/instruction/2ae04c19-ac3c-4751-96c7-29e65399b876?instructionId=2ae04c19-ac3c-4751-96c7-29e65399b876messageHttp failure response for https://genie.tado.com/api/v2/homes/1517979/devices/RU2194361088/instructions/2ae04c19-ac3c-4751-96c7-29e65399b876/flow/getCurrentStep?ngsw-bypass=true: 500 OK

Comments

  • Emi_ard
    Emi_ard ✭

    Trying to replace my Remeha iSense. i click View instructions, Continue, Switch off mains power, i confirm, continue: then this error.

    IMG_1820.PNG

  • Emi_ard
    Emi_ard ✭
    Fixed by selecting a different old thermostat, then selecting my old thermostat again.

Categories