Meter readings

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IvanW83
IvanW83 ✭
in Suggestions, Ideas and Improvements

Around 18 months ago we had our electricity meter changed to a smart meter. The TADO problems that followed were :


1, it wasn’t possible to enter the meter readings for the new meter so I had to calculate how many kWh we had used that day and add it to the original meter reading.

2. This manipulation worked well until the meter reading exceeded 99999 and the TADO site would not accept any reading over that number not would it accept the actual meter reading of the new smart meter.

any suggestions on how to enter meter readings for newly installed meters?


thanks

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  • GrayDav4276
    GrayDav4276 ✭✭✭
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    Unfortunately I think that you are stuck with this situation until tado sort out this historical issue......don't hold your breath for any action from tado on this......tado appear to have gone into hibernation regarding any ongoing issues with this current range of devices.

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