My app is saying "unable to connect to server"

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Has anyone else had this issue? It has been like to for over a week and not getting much help from support

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  • Mine does this at 4am almost every morning. It disconnects from google assistant too and become useless until unplug and re-plug the bridge.

    We got this put in with our new boiler and its dumber than our old thermostat and that one wasn't even digital.