Receiver signal quality

Inaki

Hi,

Is there any debug option to know the quality of the receiving signal? I´m so sure that the developers have something to know how well it works. Actually the used radios should provide the RSSI parameter. So, is there any way for user to access to these metrics for helping during the installation?

Thanks

Emcee

Hello @Inaki,

The best way to reach tado° support is outlined in the article I've linked below.

https://support.tado.com/en/articles/3590239-how-can-i-contact-tado-customer-support

Inaki

Is there any way to reach directly Tado support?

Thanks

Inaki

Any comment on this?

Thanks

hugbilly

Personally I would email the support team at:

operator@tado-844a35e31252.intercom-mail.com