Apple Homekit Apple Homekit is no longer to connect to the Smart Thermostat.

Options
gerardma
gerardma ✭
in General Questions & Topics

Recently my Apple Homekit is no longer to connect to the Smart Thermostat.

There or no issue connecting to the Smart AC Control.

Screenshot 2023-11-02 at 09.25.21.png

If I cycle the power of the internet bridge, the homekit is able to connect for like 20-24 hours.

When the Apple Homekit is not able to connect to the Smart Thermostat, the Tado IOS application is therefore I don't suspect a networking issue.

The AC Smart Control is using WIFI and the Smart Thermostat is wired, connected to the the router directly.


BD169EF2-2B22-439C-8813-77530E83AF77_1_201_a.jpeg
CDAD1081-F3CF-4C29-9581-67E15E8249A3_1_201_a.jpeg

How can I troubleshoot this?

Comments

  • Balgam
    Balgam ✭
    Options
    I have the same problem since 3 days. I can see the devices but temperatures are not matched and they all seem off although tado app is showing ON when they are actually ON.

    When I try to manage devices in Homekit, it does set the desired temperature on the devices but there is somehow no feed from tado bridge to the homekit so that my automations are failing.

    It’s pretty critical for me as I have some ventilations working in relation with tado devices.

    Any advice would be appreciated!
  • jeremieberduck
    jeremieberduck ✭
    Options
    Hi all! Same thing here.
    Just bought 7 radiator knobs and suddenly my Tado mural thermostat is no longer visible, whatever I reset the bridge or not and the 7 knobs are not showing in HomeKit. I’m so pissed by Tado today… How can they still pretend HomeKit compatibility?
  • Flattree
    Flattree ✭
    Options
    Been working fine for me and then suddenly Home App shows two thermostats as not responding. This happened earlier in the year and resolved itself without any action on my part? Is this a Tado server side issue?

Categories