Firmware update required but device not reachable
Options
Hi there
My hub, bridge and thermostat all say a firmware update is required and all show as connected and reachable, however when I click to update, it says accessory isn’t reachable?
Neither works in home now for this reason. Any ideas how I push this through please.
Otherwise, all devices work as expected via the app
Cheers
My hub, bridge and thermostat all say a firmware update is required and all show as connected and reachable, however when I click to update, it says accessory isn’t reachable?
Neither works in home now for this reason. Any ideas how I push this through please.
Otherwise, all devices work as expected via the app
Cheers
0
Answers
-
I don't think it's possible to update the firmware yourself. It either happens automatically or you can request support to push it through. Try a request via kristijan@tado-844a35e31252.intercom-mail.com
0
